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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Free daily buffet breakfast
Bar (on property)
Exterior
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(164 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with free breakfast, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Steps from The Mailbox and 5 minutes on foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1207 out of 1844 reviews
Rating 8 - Good. 480 out of 1844 reviews
Rating 6 - Okay. 88 out of 1844 reviews
Rating 4 - Poor. 38 out of 1844 reviews
Rating 2 - Terrible. 31 out of 1844 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

So Hing Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The typical holiday inn standard, which never let you down, you always get what you pay for with extra miles and smiles.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception can't be bothered but the bed is very comfortable! Loved it
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms not safe

Good stay. However someone got into my room when I was down at breakfast and stole my back. Hotel still not got back to me after I report it….
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the busy night life and just far enough away to be quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel handily placed just off Broad street.....very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ariff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn express

Hotel stay was excellent although there was no parking facilities at the hotel. The hotel in the town centre within walking distance of the shops and restaurants. Great location staff very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Serdar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MICHELLE

Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were excellent. From the moment we arrived to check in to the moment we checked out, the staff went above and beyond. Biggest shout outs go to the lady working at the breakfast buffet who grabbed my kids activity books as she could tell they needed to be entertained and the maintenace guy who helped me cut off my lock from my suitcase after I locked the key in the suitcase! That was a very stressful situation given my passports were in there but he saved thw day and then found me while I was leaving and proceeded to give me a spare lock he had. This guy deserves to be employee of the year! He truly went above and beyond! P.s. did I also mention he turned down a tip I offered him when he came up to my room to cut off the lock! True gentleman!
Stayed 1 night in Aug 2025

10/10 Excellent

Rhiann

Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Angeli

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The carpeted floor was not clean. You could feel the dust and some small trash left on the floor
Stayed 2 nights in Aug 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Great modern room. Very clean. Great facilities in the room, especially considering the price. Superb location for city centre. Quiet at night. Great breakfast choice. Overall, superb value. Would 100% stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ma Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

We were comfortable on our stay, added with one sofa bed. The room has been clean everyday, change the towels everyday. The breakfast was good. The place is clean too and accessible to the town centre and variety of restaurants. The train station is 5mins walk from where the hotel is.
Stayed 2 nights in Aug 2025

10/10 Excellent

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great breakfast!
Stayed 1 night in Aug 2025