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Hotel Indigo Birmingham Five Points S - UAB by IHG

4.0 star property

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Photo gallery for Hotel Indigo Birmingham Five Points S - UAB by IHG

Restaurant
Exterior
Standard Room, 1 King Bed | Exterior
Fitness facility
Suite, 1 Bedroom | 10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1023 20th Street South, Birmingham, AL, 35205
  • Place, Kirklin Clinic
    ‪6 min walk‬
  • Place, UAB Hospital
    ‪11 min walk‬
  • Place, University of Alabama at Birmingham
    ‪11 min walk‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

7.8 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Birmingham Five Points S - UAB by IHG

Art Deco hotel with 24-hour fitness centre, near University of Alabama at Birmingham
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Indigo Birmingham Five Points S - UAB by IHG offers 63 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB by IHG. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB by IHG. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 24 November:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S UAB an IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Hotel
Hotel Indigo Birmingham Five Points S - UAB by IHG Birmingham

Hotel Indigo Birmingham Five Points S - UAB by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 117 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leeza

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Oct 2025

6/10 Okay

Alberto

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was expensive,
Stayed 1 night in Oct 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Terrance

Business traveller
Disliked: Staff & service, room comfort

Not a great experience

I guess I was put in a discount room because I requested to be on a low floor and the front desk lady said no. She had a really bad attitude as well. The room seem to face a place called 3000 bar and the noise coming from that area was loud. Also, the room had a loud buzzing sound in it. I think it was the AC unit. Oh, yeah, you can’t control the temperature in your unit. You’ll have to call the front desk to get them to adjust your temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

john

Stayed 1 night in Oct 2025

10/10 Excellent

Seth

Stayed 1 night in Sep 2025

8/10 Good

Makenzie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sheila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Decent gym, great staff, very clean, but age of building, calling for elevators buttons don’t work great. Must push button continuously till it lights up.
Stayed 2 nights in Sep 2025

8/10 Good

Ray

Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a flawless check in process, great valet and housekeeping services, but the breakfast that was included wasn’t the best experience. We waited at a table for a long time only to finally be greeted by a grumpy lady (I can’t blame her too much for being grumpy since she was the only one working the restaurant). The food was fine, but, as a result of this experience, we chose to forfeit our included breakfast the next day and just go to a different restaurant. The other issue we had was the noise outside our window that went on until the early morning hours keeping us from sleeping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

8/10 Good

brad

Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in Sep 2025

10/10 Excellent

tekesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

adam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator ended up breaking less than halfway into the stay, being on the 8th floor priop
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarrett, Luverne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Indigo Great for Writers!

I enjoyed my stay at Hotel Indigo and have reservations there for a writers' group I'm bringing to town at the end of September. My absolute favorite part of the room was the shower which was a piece of heaven with the perfectly hot water and the lovely products plus it was sparkling clean. The location is also perfect for my group so close to good restaurants with something for everyone. The day I arrived, unfortunately the elevator was down for a while, but it was repaired shortly after. The bar is adorable and I can't wait to write there with my group! Great staff also. Helpful and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Tesa

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Okay visit

Staff was very friendly and very prompt to address issues. However, the bathroom door is a rolling door that has a 2 inch gap on each side so everyone in the room can hear you in bathroom. Our bathroom door was extremely hard to push open. The kids couldn’t open or shut it. The elevator worked once on our trip. And overall the hotel was very old and needed updates . There were people directly outside approaching everyone they saw although that’s not a hotel problem maybe something could be done
Stayed 2 nights in Sep 2025

10/10 Excellent

myrinda

Travelled with family
Liked: Amenities
Clean friendly close to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lesley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The finishes and fixtures in my room were pretty worn out. Lots of chips and scuffs, the flooring was peeling, and the bathroom shower was an unpleasant experience. Fixture finishes were chipped, orange stains in the shower pan, messy caulking, and rust forming around the ceiling above. The fitness center was well equipped but not stocked with towels and the sanitizing wipe dispenser was not functioning. Staff were nice and the made to order breakfast was pretty good, but when my flight home got cancelled later that day, I did not hesitate to stay elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Wladimir

Travelled with family
Liked: Cleanliness, staff & service
The staff was very professional and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def book the trip!

The room was lovely and spacious. Bed comfort was as-expected with great pillows and sheets. We added breakfast to our stay and were very well-pleased with the menu and talent of the cook. The only downside was she was the only one stationed in the restaurant: she took orders, cooked, and bussed tables. I felt bad for her! It was 30min before she could get to us, but that’s not her fault. The valet service was quick and pleasant. There’s plenty of quirk and fun in 5 Points South.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Stayed 1 night in Jul 2025

8/10 Good

bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Had stayed a few times before. Has a comfortable old hotel feel which I like. Staff is always nice.
Stayed 1 night in Aug 2025