Great place to stay, has a excellent Italian restaurant. Location is perfect if West Bromwich is your main travel location, it's quite a distance from Birmingham city center.
No one available to check me in when I arrived.one of the restaurant waitresses
Called one of the chefs who eventually came to give me the room key.
Rooms neglected- hair the the shower plug
It was too loud. We could hear laughter and yelling from opposite rooms. My son, next door said he could even listen to my conversation with wifey which made us embarrassed. Good we didn't go too far! He recited our evening talk! When we arrived, the hotel manager just gave us the keys and told us to go upstairs to our rooms, assumed we knew the place. Assumed we didn't need anything else. They seemed to be very busy! This is more of a restaurant than a place to stay. There was no breakfast or staff in the morning when we wanted to leave. They came after 8am on Sunday morning!!
Staff were excellent, room was great and having a drink and meal in the bar was great. Food was ok and being drawn into conversation with a local group I have nothing but praise for my one night work stay. Thank you to all ar the hotel.
We stayed here for one night as we wanted to stay in that location. The room was quite warm. We asked for more milk and we were attended to straight away and given extra coffee and biscuits too. It is a shame that a hotel with a restaurant does not offer breakfast. We stayed there previously, again due to the location, and had not realised that you could not get breakfast that time. We made other arrangements this time, Restaurant area is nice with tables outside but did not appear to be very much used. We did not eat in this time as we were meeting a friend out for a meal but the previous time had had a nice meal at the restaurant. I feel a lot more could be done to the hotel to make it more appealing.
The room is clean and tidy. However, the room felt hot and we asked for electric fan but they cannot provide it. We have to open our window but it was too noisy because of the passing vehicle. The bed is also noisy and squeaky.