The host did not respond to any questions or issues we had during our stay. Lights were out, the wifi failed, basic tv channels were not available.The pictures of the home were much better than the actual amenities/condition of the unit
Communication with the property manager was sub-par. I messaged her asking a question 7 days before check in and it was never responded to. I was sent check in instructions 9 minutes before check in time and upon arrival, the keypad to get inside was dead. It look numerous calls and messages before the property manager responded. The house itself was nice, however, we had no hot water and couldnât get the a/c to turn off so it was 60 degrees the entire stay. We were just there for one night so we didnât attempt to fix these issues.
We loved the stay while attending the Birmingham bowl. We had wished it was a bit closer to the stadium. but the rain kept us from walking anyway. The beds and lovely shower were amazing after a soaking wet game! The K cups and creamer were a lovely addition. The only things that were tricky were parking, but it was clearly explained in the email and we didn't get our check in info until a few hours before which made me a little nervous, as I had asked a few questions. Very nice and we all slept great! Would stay there again for sure.
Holes in the walls, peeling wallpaper, grungy tile countertop, loose handles, doors don't close... The list goes on. This place may have been nice once but it feels like it has been beaten to hell and not as nice as the pictures or description