Heart House NEC

4.0 star property

Choose dates to view prices

Photo gallery for Heart House NEC

A small, wooden cabin with a sign reading "SALLY" and a deck with chairs.
Bar (on property)
A small, single-story cabin with a wooden exterior and a gray roof, named "FRANKIE." It features a front door, a small porch, and a hot tub area with a covered seating space.
Shepherd Hut | Individually decorated, individually furnished, bed sheets
A cozy cabin interior with wooden walls, a gray sofa, green ottomans, and a coffee table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Meriden Road, Nr Meriden, Coventry, England, CV7 8DX
  • Place, Heart of England Events Centre
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪12 min drive‬
  • Place, Utilita Arena Birmingham
    ‪36 min drive‬
  • Airport, Birmingham (BHX)
    ‪15 min drive‬

Room options

Double Room with Private Bathroom

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double with Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Chalet

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Pod with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Pod with Shared Shower

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Shepherd Hut

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Shepherd Hut

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Pod with Ensuite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room with Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room with Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room with Bath

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

One-Bedroom Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Heart House NEC

A restaurant, a bar/lounge and a conference centre are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a garden and a picnic area.
Heart House NEC offers 7 accommodations. Each accommodation is individually furnished and decorated. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Heart House NEC. During your stay, you're just a quick walk from Heart of England Events Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Extended parking available for a fee
  • Amenities include a business centre, 7 meeting rooms and a conference centre
  • On-site recreation includes archery
  • 10 minutes by car from National Exhibition Centre and 13 minutes from Coventry Building Society Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms.

WiFi is free in public spaces. Heart House NEC also features a terrace, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Coventry guest house.

The Quicken Tree – This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Quicken Tree

Things to do

  • Archery

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 6:00 PM)
The check-in location differs from the property location; go to: [Onsite restaurant (6pm - 9pm) or Key Safe in the porch of Old Hall House (9pm - 11pm)]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [6:00pm - 9:00pm Keys can be collected from our onsite Restaurant. 9:00pm - 11pm keys can be collected from the porch safe of Old Hall House]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: GBP 20 per night
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 3:00 PM - 6:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Onsite restaurant (6pm - 9pm) or Key Safe in the porch of Old Hall House (9pm - 11pm)
Guests arriving after hours will need to go to the following location to check in: 6:00pm - 9:00pm Keys can be collected from our onsite Restaurant. 9:00pm - 11pm keys can be collected from the porch safe of Old Hall House
Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Hall House Coventry
Old Hall House
Old Hall Coventry
Old Hall House Guesthouse Coventry
Old Hall House
Old Hall House NEC
Old Hall House, NEC Coventry
Old Hall House, NEC Guesthouse
Old Hall House, NEC Guesthouse Coventry

Heart House NEC Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 567 reviews
Rating 8 - Good. 134 out of 567 reviews
Rating 6 - Okay. 48 out of 567 reviews
Rating 4 - Poor. 27 out of 567 reviews
Rating 2 - Terrible. 23 out of 567 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, lovely staff and simple and easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful area, very clean pod and ample parking
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Cosy cabin, was clean with only slight signs of wear. Lovely open remote space to sit out in the morning, onsite restaurant and bar was lovely with quirky decorations. 100% will be our go to when travelling from now on!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Harminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely house and very clean with wonderful themed rooms. Whole venue was beautiful and staff very friendly and helpful. Would definitely return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, will definitely be back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a shepherd hut. En-suite and warm. Definitely better than the pod
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room was spotless Staff were great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property with an awesome restaurant and bar would definitely recommend hopefully we can return
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Moke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service friendly staff relaxed atmosphere good facilities
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Convenient for the conference centre.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on our way to London.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kate

Amazing place, friendly welcome e at reception by Lia, explained everything. Lovely comfortable and warm chalet and exceptional bar and restaurant with outdoor, covered outdoor and indoor seating. Lovely menu and food and drinks. A fab place to stay, highly recommend
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean unique lodging great stay,cosy lodge
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, fantastic bar & restaurant, my favourite place to stay, very reasonable rates.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything absolutely fantastic other than your first impression when you enter the car park once you realise where you’re staying and what’s on offer everything is spot on
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sarah

The staff were lovely. It was quirky, it was fun, it was good value.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Kerry

Liked: Staff & service, property conditions & facilities
Clean room apart from bathroom mat had not been changed and was dirty. Good parking, friendly staff. We stayed in room 6 and the family in room 9 came back at 11.30pm having a loud and shouty argument which sounded like they were in our room which woke us and lasted for about 25 minutes and then their toddler screamed and screamed constantly for over 2 hours and you could still hear the parents shouting at each other and swearing, finally got to sleep around 2.30am when room 9 went quiet, ruined our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant different overnight stay. The restaurant is great, the food is fantastic. Would highly recommend
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, exceptionally quiet and relaxing and comfortable bed.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay. Stay at the pods beds comfortable. Staff is friendly and helpful. We will definitely return.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was given Honeymoon suite which was lovely

It was very good the lady on reception was very friendly and obliging
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Chrissie

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay good value
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Room was very clean and welcoming. Both nights unable to adjust heating and first night was very hot and second night too cold. Second night and following morning there was no hot water so unable to shower. Would have been 5stars but hot water is essential.
Stayed 2 nights in Jan 2026