Lady on reception who checked me in was lovely . The room was filthy dirty . Thick dust cob webs . Vile . I had taken my own towel but they did supply .but I put them around the shower . And wore flip flops I slept on top of the bed . On my own towels . The pillows smelt dirty . .. dead flys . The bed had been change and clean linen . But dread to think what the looked like underneath . . It was all last money me staying . But luckily . I had stuff in my car.
Itâs a shame as the the lady was lovely and most probs all staff are .
It really is dirty . . And could be so much nicer .
To be honest, it was a cheap option to stay in for a night before an early Birmingham flight, and I was on my own. Brilliant friendly bar downstairs, great start to holiday. Building a bit tired where I stayed, but clean and did the job! Would defo do this again. Lovely staff!
Booked this hotel to attend a commercial show at the NEC, which is a 10-minute drive away.
I was shown where my room was by the lady who checked me in.
Unfortunately the room was very hot (no air-con). With the window open you got smoke smell from folks enjoying the outdoor seating. The bathroom floor had what looked like dried blood on it, the carpets were dirty - Thankfully I had taken slippers.
The shower was hot and the bed was comfy.
The location was good for where i needed to be for 2 days. There was also a pub serving food next door, 3 Indian resturants, a fish and chip shop and a Stonehouse restaurant all within 5 minutes of the hotel.
Sorry, but I would not stay again.