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Park Head Hotel

3.5 star property

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Photo gallery for Park Head Hotel

Courtyard
Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Family Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
13 Park View Terrace, Bishop Auckland, England, DL14 8QB
  • Place, Bishop Auckland Golf Club
    ‪12 min walk‬
  • Place, Auckland Castle
    ‪2 min drive‬
  • Place, No.42
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪42 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Standard Double Room

8.0 out of 10
Very good
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, soundproofing

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Park Head Hotel

Hotel with free parking, near Auckland Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a banquet hall are on-site. Change of towels is available on request
Park Head Hotel offers 38 accommodations with a hairdryer and free toiletries. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Park Head Hotel, you'll be within walking distance of Auckland Castle. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, conference space and a terrace
  • Just a 3-minute drive from Auckland Castle and 10 minutes from Durham University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. The business-friendly Park Head Hotel also features a terrace, a garden, and a water dispenser. Free self parking is available.

This 3.5-star Bishop Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Oak Room – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Oak Room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.50 for children
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Park Head Hotel Hotel
Park Head Hotel Bishop Auckland
Park Head Hotel Hotel Bishop Auckland

Park Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 131 reviews
Rating 8 - Good. 40 out of 131 reviews
Rating 6 - Okay. 9 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thoroughly enjoyable short stay

The hotel was very easy to find and only a short distance from Bishop Auckland town centre, which we visited on the Saturday morning, using a local bus as the stop was just near the hotel. We were warmly greeted on arrival, which was our experience throughout our stay. Excellent staff, very helpful and polite. We stayed in a room just off from the the entrance near the court yard. The room was quite spacious with a very comfortable bed and excellent shower. We had dinner at the hotel on our first night and the food was well presented, hot and very tasty. A very comfortable restaurant and bar, though some separate seating in the bar area might not go amiss. Breakfasts were also excellent with good choices and well presented food. The car park has ample space and a couple of charging points. All in all a great 2 night stay and would definitely recommend There is plenty of car pa
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great weekend. The hotel was clean, staff friendly and helpful. Just what we needed for the kyren weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable overnight stay

A very comfortable stay with friendly staff and a very good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room with everything you need and exceptionally clean. A very good price too. I just needed a one night stay while visiting my daughter so it was perfect
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with 2 young children and the place was quiet and in a very convenient spot. The breakfast was good with a good continental selection and cereal for the kids, cooked options were great too. Will be staying again when we stay in the area!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Head was an unexpected delight. Rooms were well appointed, bright, modern with good quality bedding and comfortable mattresses. Attention to detail and cleanliness were high. Breakfast was well organised and service professional. Definitely recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Kay

Stayed 1 night in Aug 2025

8/10 Good

Maureen

Travelled with partner
Liked: Amenities
Slept well despite the mattress and pillows being very firm. Thought the full English breakfast was overpriced for what you got (1 sausage, 2 rashers of bacon, half a tomato, half a mushroom, 1 hash brown, 1 small slice of black pudding and 1 egg). Also the plates were cold.
Stayed 1 night in Aug 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and friendly staff, pleasant stay for 2 nights
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Overall really happy with our experience staying here. The staff were all very friendly and accommodating, the rooms were spacious and clean and the showers were nice. Dinner was delicious too. The only thing that was a let-down was the breakfast, which was disorganised and overpriced. The juices on offer were strangely tasteless, there weren't any pastries despite being advertised, and we were brought, more than once, a regular full English breakfast instead of the vegan version. This didn't outweigh the positives of the experience, but I would avoid the breakfast if I stayed again
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and will definitely be staying again
Stayed 2 nights in Jul 2025

8/10 Good

MR A G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bishop Auckland accommodation

Convenient accomodation for staying near Bishop Auckland
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bishop Auckland - Kynren

Lovely small hotel, very convenient for exploring the area and for going to Kynren.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value trip

My first visit to this hotel. Very impressed friendly staff and excellent facilities. Only minor issue, the windows only have blinds, these do not effectively block out the light so awake quite early. On the whole excellent.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very disappointed !

I recently stayed overnight here with my sister . If only the hotel had responded to my emails instead of ignoring me ! The Saturday night was really good and we had a lovely meal served by a very nice young girl ! But on Sunday morning when we got up there was not a drop of water in our room ! We were told you’ll have to come over to main building for toilet ! So no toilet no shower no cup of tea etc . No point hanging around so came over for breakfast expecting to be served a freshly good breakfast with lots of choices - not so ! It was a chaos busy service not very well organised things kept running out and the only bread was white cheap bread ( which kept running out ! ) So not what we had paid for and not we were expecting ! Receptionist said they would be in touch with people ! Not a word ! I wrote an email which said they would respond within 48 hours ! Not a word so I wrote another one saying how disappointed I was and upset to be ignored and that after the third time of being asked I was going to post a review . All I heard was it is not our fault water went off and breakfast had to be changed because they were full ! Not good enough I’m afraid and not the way to run a business by ignoring issues .
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my overnight stay at The Park Head Hotel. The room with ensuite i stayed in was immaculate & well presented also. This room had recently been refurbished as it was all new, the en suite was modern & finished to a very high standard. I slept well at The Park Head Hotel & i was able to relax. I would certainly recommend The Park Head Hotel to all & sundry afterall.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sasha and amber are stunning little superstars
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were the best ive stayed in in the area. Staff were helpful and friendly, especially Sasha.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phill

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and modern room, very nice hotel. Sound proofing very good. Excellent breakfast, nice staff Only issue was rom was warm and couldn't open the window due to the traffic outside.
Stayed 1 night in May 2025