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MacArthur Inn

2.5 star property

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Photo gallery for MacArthur Inn

A brick building with a covered porch supported by columns, featuring a symmetrical facade and a central entrance.
A room with a checkered floor, wooden tables and chairs, a chandelier, and a door with a red sign.
A bedroom with a wooden bed, two windows with red curtains, and a wall-mounted heater.
A checkered floor, a sofa, a chair, a table, and a chandelier.
A row of trees with white blossoms, a clear blue sky, and a paved area in the foreground.

Reviews

6.8 out of 10

Popular amenities

  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
117 MacArthur Lane, Narrows, VA, 24124
  • Place, New River
    ‪6 min walk‬
  • Place, Virginia Tech University
    ‪39 min drive‬
  • Place, Lane Stadium
    ‪46 min drive‬

Room options

View all photos for Double Twin Room Full Bath

A bathroom with a checkered floor, a toilet, and a towel rack.

Double Twin Room Full Bath

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Basic Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, Accessible Bathtub, Air conditioning

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

MacArthur Inn

A coffee shop/cafe, self parking and dry cleaning are available at this hotel. Additionally, a 24-hour front desk and a front desk safe are on-site.
MacArthur Inn offers 25 air-conditioned accommodations with an iron/ironing board and a ceiling fan. Accommodations all include kitchenettes.

Rooms have partially open bathrooms. Bathrooms include baths or showers. 32-inch plasma televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

During your stay at MacArthur Inn, you're just a quick walk from New River. You'll find features such as a coffee shop/cafe, dry cleaning service and self-parking (surcharge).
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-parking available for a fee
  • Services include dry cleaning/laundry
  • Just a 3-minute walk from New River and a 3-minute drive from Jefferson National Forest
There's a coffee shop/cafe on site. MacArthur Inn also features dry cleaning/laundry services and a front desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this Narrows hotel.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 8.50 per room, per stay
The resort fee includes:
  • Housekeeping
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

MacArthur Inn
MacArthur Inn Narrows
MacArthur Narrows
MacArthur Inn Narrows, Virginia
MacArthur Inn Narrows Virginia
MacArthur Inn Hotel
MacArthur Inn Narrows
MacArthur Inn Hotel Narrows

MacArthur Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 18 out of 65 reviews
Rating 8 - Good. 20 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 12 out of 65 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bluegrass and gospel music jamboree that they had on Thursday night.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2:45 pm and no one there. Called staff and got answering machine. Finally left at 3:20.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner and the desk person were very nice but the hotel smelled of cigarettes and there was no hot water. Was told to let it run for 5 minutes and it would be fine. Let it run for 10 with nothing. Since we were going hiking it wasn’t a huge deal but a shower would have been nice.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and was told I didn’t have a room computer was down showed confirmation number Didn’t matter
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really looked promising from the outside and had lots of good reviews. Come to find out, this place caters to hikers of the Appalachian Trail which is where the good reviews come from. We ended up checking out after a few hours at a rehearsal dinner elsewhere and just driving the hour and 15 minutes home for the night because the room was so poor. Bed was squeaky and you could feel the springs underneath. Walls were stained and some in the hallway were lacking paint. The whole place including our room smelled musty and smoky. Toilet and tub need replaced or resurfaced. Both were badly stained. There was no way we could have comfortably stayed the night here. Total waste of time and money.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical inn. Very pretty building outside and in. The owner is super friendly and will tell you all sorts of information about the place, as he is the one that saved it and restored it. He’ll also play you a song on his restores juke box. Room was nice and clean. Air worked well. Bed was firm but comfy. Softest towels ever! Only issue was it took awhile for the shower water to get hot (maybe it was just a fluke that night), and it would be nice to have an individual coffee machine/cups in the room. Other than that, great stay.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down on the interior. Beautiful on the outside. No safety locks on room doors.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

This is a fun place. The host is friendly and entertaining. We plan to stay there again. Very reasonable rates.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner was very kind and accommodating. He is in the process of remodeling to make it even nicer. Loved the history and the historical feel of the place. We definitely felt welcome. Room cool and clean
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one at home

No one was at the desk I was unable to get a room
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Joan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and friendly welcome at check-in. Surprise demo of 1947 juke box music by the inimitable Ella Fitzgerald. Lots of info about local area. Interesting history of Inn.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Allen is a great host. Everything a thtu hiker needs is with throwing distance.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very interesting proprietor. Knows a lot about the area. a bit unorthodox in his approach but has a vision.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay there again anytime.

We arrived super late. But there was someone to take care of us and provided wonderful accommodations. This place should be o. The National Historic Register! Very friendly staff and we cornered the Inn proprietor and got to hear a lot more of the history which was very cool. The town lights and decorations for the holidays made it extra special.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Room was pretty tight - 2 beds, a night table, dresser and a TV. Did have a mini fridge. Bathroom & shower in particular was very small. It was comfortable enough and fine if you’re hiking, hunting or fishing the area. They have dinner & local music every Thursday that I missed unfortunately but sounds like fun. Beautiful part of Virginia too!!
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Hotel is a nice place and I would recommend to anyone passing through. Rooms are small but clean and comfortable. Owners are very friendly and helpful with directions to areas around the area. The room are a bit dated but it adds to the experience. I would definitely stay again. The area around the hotel has a very small town charm and the creek leading in is beautiful. There is also a duck pond with a beautiful small waterfall.
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy uncomfortable and sketchy. The smoke detector was beeping all night because the battery was low. Got some sleep by plugging my ears.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand old place! I arrived late, and my key was sitting out for me, along with a hand-written map showing how to get to my room. Definitely an olde-timey feel to this hotel, but comfortable and secure. The plumbing could probably stand to be upgraded a bit, but really, that added to the charm. Wifi was great. Some friends were staying at a well-known hotel, which shall remain unnamed, up a nearby mountain, where there's no air conditioning! Imagine! I was VERY happy to have chosen the MacArthur Inn!
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Jeanne

Liked: Staff & service, room comfort

Character

The Hotel was nice building with character but it could use some TLC
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Lasttime

Liked: Cleanliness, staff & service
Water took forever to get hot, no in room phone, no hair dryer in room. Found out only 2 hair dry dryers for the entire inn.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Joseph

Liked: Cleanliness

Quaint but unexpected upcharge for booking online.

Quaint hotel. The staff, and especially, Allen, the owner, were very friendly, helpful and accommodating. It was a bit confusing when we asked if there would be coffee or breakfast available in the morning and did not receive a straight answer one way or the other...there wasn't so we ended up at Burger King. Not a whole lot in the immediate area within walking distance. HEADS UP! They charged an extra $8.50 dollar fee per room (over what was stated on my hotels.com receipt) for booking through hotels.com! This took me by surprise as I have never paid this type of premium before and not been advised by hotels.com that it would be assessed. I will be following up with hotels.com to understand why this happened.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

T

Liked: Cleanliness, staff & service, room comfort
Not much in the town, but the owner was extremely personable and fun to talk to. Good place if you just need a place to stay for the night when passing through.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Everything was perfect upon arrival. Check in was swift and easy, and they had a bunch of recommendations of things to do and how to hike the trail. Welcoming town and friendly community. Loved my stay.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful escape from chain hotels

I thoroughly enjoyed my stay here. The building is old but has great character. The room was simple but furnished with antiques giving it a home like feeling The bed was very comfortable. The bathroom was clean everything worked, the towels we're soft. The desk clerk was friendly and helpful. And the climate control was good. Finally the town is nestled in the beautiful New River Valley.
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel with history

I found staff was nice, the gentleman with a great mustache knew the history of the building. I had large room, nicely done. I look for good access - not far beyond Blacksburg, off the freeway, over the overpass bridge, right there. I want clean rooms and linens - very nice; I want a nice comfortable bed - which I had. Wi-Fi was very good, TV was excellent. Double pane windows meant the room was fairly quiet. With this hotel, I was looking for an Older but Renovated Hotel with it's charm, and this had it - Very nice woodwork, great history, nice building. I had read the reviews, and there were mostly good with a couple not so. Like most old buildings, I did have to wait for the water to heat up in the morning, and there were some creaks, but overall I thought it was excellent renovated Hotel. Another thing to consider was the price was very reasonable, and the other hotels I had on the trip at that price point were really not very good, while this one was.
Stayed 1 night in Oct 2017