Quality Inn & Suites Bedford West

2.5 star property

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Photo gallery for Quality Inn & Suites Bedford West

Studio Suite, 1 King Bed, Jetted Tub (Efficiency) | Premium bedding, down duvets, in-room safe, desk
Lobby
Exterior
Lobby
Dock

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Breakfast included

Explore the area

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911 Constitution Avenue, Bedford, IN, 47421
  • Place, IU Health Bedford Hospital
    ‪18 min walk‬
  • Place, Lake Monroe
    ‪15 min drive‬
  • Place, Indiana University Bloomington
    ‪32 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Jetted Tub (Efficiency)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • 88 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (2 Double Bed with Sofa Bed)

  • 88 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites Bedford West

Hotel in Bedford with free breakfast and 24-hour health club
This smoke-free hotel features a 24-hour health club, 2 coffee shops/cafes and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Quality Inn & Suites Bedford West offers 97 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Bedford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Bedford West. During your stay, you'll be within walking distance of IU Health Bedford Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 2 coffee shops/cafes
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from IU Health Bedford Hospital and a few minutes from Joe Palooka Statue
Quality Inn & Suites Bedford West offers its guests a 24-hour health club and a seasonal outdoor pool. The 2 coffee shops/cafes are great spots to grab coffee. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2142 square feet (199 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Bedford West. Free self parking is available.

This Bedford hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • 2 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,142 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Bedford
Quality Inn Bedford
Quality & Suites Bedford West
Quality Inn & Suites Bedford West Hotel
Quality Inn & Suites Bedford West Bedford
Quality Inn & Suites Bedford West Hotel Bedford

Quality Inn & Suites Bedford West Reviews

Reviews

6.8
Rating 10 - Excellent. 191 out of 786 reviews
Rating 8 - Good. 222 out of 786 reviews
Rating 6 - Okay. 160 out of 786 reviews
Rating 4 - Poor. 115 out of 786 reviews
Rating 2 - Terrible. 98 out of 786 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not clean

Room was not clean. Generally got the ick from this place and was concerned if walls and shower wasn’t clean if bedding or towels really were..
Stayed 1 night in Sep 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
property was very aged and musty smelling bathroom sink did not drain air conditioning sounded like a bag of hammers were in it all night
Stayed 1 night in Sep 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried booking jacuzzi rooms that had obviously flooded. The stench was disgusting. We tried several different rooms. Ended up going w/ Rm #206 (no smell & NO JACUZZI). Room window was filthy and not even constructed properly. Part of the window curtains even came down. The entire hair dryer (that was supposed to be attached to the wall) unit came off the wall while I was using it into the sink which was backed up with water because it wouldn't drain. The man supposedly helping me said his name was "Stephen", but I found out from the morning staff that there is no "Stephen" working at that property. I had no jacuzzi, the room was disgusting, but there weren't any other options because of the holiday weekend. It was a 6 hr drive just to get there. I will NEVER stay at a Quality Inn again - NEVER!
Stayed 2 nights in Aug 2025

4/10 Poor

Timothy

Business traveller
Disliked: Amenities
Room was a half mile from breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose the location by Expedia & they miss informed that the poll is NOT INSIDE! Therefore our joy of activity for children was limited by weather and time! Sad such a large facility not being used to its full capacity. Upgrade to a nice big pool inside ,it might survive another 10 years! Staff shared the room location but forgot to inform using the elevator was up by the front doors not back stairs case.
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 2 nights in Aug 2025

4/10 Poor

Meagan

Stayed 1 night in Aug 2025

8/10 Good

BYRON, LOMBARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and clean. Morning breakfast was free. Entry doors needed to be cleaned and painted. Outside property had small amounts of trash in various places.
Stayed 2 nights in Aug 2025

4/10 Poor

jenifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and helpful but the rooms are disgusting particularly the bathrooms. The shower was filthy dirty with stains and soap scum. The ceiling tiles were missing. The door was all beat up with Paint missing there was mold and dirt all over the air vent in the bathroom. For a quality in there was no quality at all. I don’t think I’ve ever stayed in anything so dirty and awful.
Stayed 1 night in Aug 2025

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfy beds

We are visiting family and needed a convenient location. The hotel is a little old, but the bed was super soft and comfortable. Big plus! Staff was friendly and helpful. Breakfast was included and was fine for our short stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Valerie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The entire hotel smells musty even more so when you enter a room. Our friend stayed there one night and reported the same thing that we found. Mold in our bathroom all over the roof. Toilet wasnt properly sealed to the floor, so anytime youd sit or standup from it it would clang down. I will say, housekeeping did a good job remaking beds despite the smells and mold.
Stayed 5 nights in Aug 2025

2/10 Terrible

Buford

Disliked: Property conditions & facilities
No hot water. First room, tv not working, fridge frozen. New room better but still cold shower.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Melvin

Disliked: Property conditions & facilities
Our two rooms were on different floors and the farthest from the one elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Jul 2025

4/10 Poor

Donju

Business traveller, Travelled with partner
Disliked: Cleanliness
Disappointed in our room, thought maybe it would be better the second day, but wasn't. It was so damp, one of my medications started to burst open. Looked like old molded dog kibble in one of the corners of the room.
Stayed 2 nights in Jul 2025

6/10 Okay

Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in the rough

The exterior of the hotel did not appear to be well kept. The lobby was very clean. Checking in was easy. The room was very nice and clean. The bathtub did not appear to be clean and water was standing in the tub. Otherwise the bathroom was clean.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

4/10 Poor

Terry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Towels had black spots on it. Wifi was not great and not trusted by my phone. Hallways and staircases hadn’t been cleaned. Exterior was not tended too Overpriced for the accommodations Lobby bathroom was not useable. Side entrance was littered with cigarettes
Stayed 4 nights in Jun 2025

6/10 Okay

Shanika

Disliked: Cleanliness, property conditions & facilities
Upon arrival there were dead bugs in the room. Front desk service was very nice. He didn't report the bugs as it seemed as if the room we had hadn't been used in awhile. Other than cosmetic issues in the bathroom our stay was great. Hot tub in the room was great.
Stayed 2 nights in Jun 2025