The property was old. The lobby was nice and the halls were clean, but the room was not well maintained. The stopper in the sink was broken & didnât drain properly. Light bulbs were out or some blinking. The walk in shower floor looked dirty or old or could have been bleached to make it white. Sink are chipped paint. Room serviced knocked on the door every morning @8:30 for service. Terrible breakfast foods. For the money - poor!!!!
No coffee and the front desk staff had little interest in helping anyone. Could have easily made coffee into pots due to the broken coffee maker, but that was too much trouble. Could have even put a sign on the coffee maker that it was out of order, but instead, let people waste coffee cups all weekend. LazyâŠjust lazy!
The hotel room we stayed in wasnât the worst but needs many improvements. The walls need to be cleaned. The appliances need to be replaced; the fridge worked when it wanted to. One of the queen beds had a broken leg & we had to keep putting the mattress back on the frame. The outlet between the beds barely worked. An exterminator also needs to visit the hotel. There were ants coming out of the cracks surrounding the AC unit on the first night. When we asked for an upgrade, we were told by front desk staff that we would have to pay more. There were no other vacancies nearby so we bought our own ant/roach spray from Walmart across the street and luckily we did because on night 3, baby roaches started to appear from various cracks in the walls as well. Will not be staying there again.
The staff was wonderful and very friendly especially the ladies at breakfast. Location great! My only complaint was that our shower could never get warm water.
I did not like that I got bit by bedbugs the first night that I was there. The staff did not apologize, or management did not answer to my compliant. still have the marks and suffer all week because of it.
There are only 2 hotels to stay at in Ellijay so this is the one we picked . Ellijay isnât a fancy town to begin with so , you canât expect luxury here . The room had an odor like Clorox and stagnant water and the shower floor didnât look very clean . We only stayed one night so we didnât go in the shower . The beds seemed clean enough and were made up nicely . The front desk people werenât rude but werenât nice either . Next time I think we are going to shoot for an Airbnb