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Cottonwood Suites Boise Riverside Downtown

2.0 star property

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Photo gallery for Cottonwood Suites Boise Riverside Downtown

Indoor pool, outdoor pool
Reception
Fitness facility
Vending machine
Room, 1 King Bed (Riverside) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View in a map
3031 Main St, Boise, ID, 83702
  • Place, Boise River
    ‪2 min walk‬
  • Place, Ann Morrison Park
    ‪17 min walk‬
  • Place, Boise State University
    ‪4 min drive‬
  • Airport, Boise, ID (BOI)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Riverside)

Room, 1 King Bed (Riverside) | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Riverside)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds (Double Queen Room)

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, 2 Queen Beds (Double Queen Room)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds (Riverside)

Double Room, 2 Queen Beds (Riverside) | View from room

Double Room, 2 Queen Beds (Riverside)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
The SPARROW
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,211 reviews
The price is CHF 121
includes taxes & fees
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About this property

Cottonwood Suites Boise Riverside Downtown

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a fitness centre, a sauna and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Cottonwood Suites Boise Riverside Downtown offers 111 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cottonwood Suites Boise Riverside Downtown, you're just a quick walk from Boise River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Boise River and 13 minutes on foot from Payette Brewing Company
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Cottonwood Suites Boise Riverside Downtown offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Cottonwood Suites Boise Riverside Downtown. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Boise hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Cottonwood Suites Boise Riverside Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In a regional park
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Unlimited free smartphone calls

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cottonwood Suites Boise Riverside Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Boise Riverside
Cottonwood Suites Boise Riverside Downtown Hotel
Riverside Boise
Shilo Inn Boise
Shilo Inn Boise Riverside
Shilo Inn Riverside
Shilo Inn Riverside Boise
Shilo Inn Riverside Hotel
Shilo Inn Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Hotel
Cottonwood Suites Riverside Downtown Hotel
Cottonwood Suites Boise Riverside Downtown
Cottonwood Suites Riverside Downtown
Shilo Inn Boise Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Boise
Cottonwood Suites Boise Riverside Downtown Hotel Boise

Cottonwood Suites Boise Riverside Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
during my stay the hotel burnt down. was still charged the ENTIRE RATE after I was told I would be refunded it, minus the first night. Literally something out of a movie.
Stayed 3 nights in Nov 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The place get on fire 🔥 my family had to wait outside the whole night
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel on fire

The hotel had a fire at 4 am and everyone had to evacuate. The hotel was dirty and not up to date. .do not stay here
Stayed 3 nights in Nov 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

What a dump. I paid way too much for way too little.
Stayed 2 nights in Nov 2020
Verified

4/10 Poor

Kelly

Disliked: Property conditions & facilities

Uninspiring

Kind of gross. It was quiet though.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with nice. Great location. Highly recommend.
Stayed 1 night in Oct 2020
Verified

6/10 Okay

christine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, good coffee bar, decent beds and towels but the place is just really run down
Stayed 1 night in Oct 2020
Verified

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and bedding, great customer service.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it works. Just stayed there to sleep so it worked out.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll Be Back!

The room was on the 3rd floor and had a lovely view of the Boise River in all of it's Fall Splendor! The paved walkway (The Green Belt) was a great place to exercise and watch the sun rise! The indoor pool was open for use to 10 people and the hot tub jets were not working, but the water was hot! The folks at the front desk were super nice and helpful!
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort

Comfy but dated

Staff was very friendly, rooms were dated but comfortable. View of the river was beautiful!
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Annoyed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again! I the room next to us bunch of girls laughing and being loud up until 2:00 am! The room above us a couple was arguing, both but swearing up until about 4:00 am. The worse part I called the lobby about 5 times to tell them to take care of the issue, and NEVER did they answer the phone!
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very run down but should have know with the price.
Stayed 3 nights in Oct 2020
Verified

4/10 Poor

Verified traveller

The beds were so hars my husband had to see a doctor.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Candy

Liked: Cleanliness, staff & service
I liked that it was along the river and you could walk the trail. I didn’t like how fun down the hotel itself was and how dirty the couch in the room was. It’s old
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable room, staff made real effort to make it all safe and healthy.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at your own risk!

The rooms/hotel is very outdated; nothing like the photos. My first floor room had no lock on the window, only a wooden dowel. I checked into my room, and checked out immediately. Don’t waste your time.
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The tv remote wouldn't work andneeded batteries and the guy at the desks only option was to change rooms. When asked about using a remote from a different room he said it would cause problems for that tv and was insistent on changing rooms. He eventually got us some batteries.
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Lin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smelly, rust, dark, rough looking furniture, walls dirty
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Great location and dog friendly.
Stayed 2 nights in Oct 2020
Verified

4/10 Poor

Alexander

Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

This is a very tired hotel. The room that we stayed in felt like it was designed by a prison architect. The room was dusty, the bathroom was old and there were leaks. It served its purpose for an overnight stay, however, do not be deceived by the pictures. And remember, you get what you pay for.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Nat

Liked: Cleanliness, staff & service, amenities
The staff was absolutely amazing. Helped us with recommendations to local restaurants for good food, gave us extra towels and sheets when we needed them without question, and even helped me get some antacids after too many slices of pizza for lunch. The facility itself could use some updates, but the location was great and for the price we couldn't have asked for a better place to stay. Thanks Cottonwood for a perfect weekend.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Shanon

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Past it’s prime

Property is not aging well. Common areas such as lobby and elevator not very clean. Room was fine. With one exception, employees either didn’t wear masks or had noses exposed (which amounts to the same thing). Wasn’t terrible, but I wouldn’t stay there again.
Stayed 1 night in Sep 2020
Verified

8/10 Good

April

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was clean and the employees were friendly and helpful. It was quite old. The old gal needs a facelift.
Stayed 4 nights in Sep 2020