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Homewood Suites by Hilton Boston/Billerica

3.0 star property

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Photo gallery for Homewood Suites by Hilton Boston/Billerica

Lobby
BBQ/picnic Area
Free daily buffet breakfast
Indoor pool
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
35 Middlesex Turnpike, Billerica, MA, 01821
  • Place, Burlington Mall
    ‪4 min drive‬
  • Place, Nutting Lake Conservation Land
    ‪4 min drive‬
  • Place, Lahey Hospital & Medical Center
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub

7.4 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Two-bedroom suite

1 bedroom, premium bedding, desk, blackout curtains

Two-bedroom suite

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

One Bedroom Suite Two Doubles Tub-Mobility/Hearing Acc

  • Sleeps 6

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 5

One-Bedroom Suite With 2 Double Beds

  • Sleeps 6

One-Bedroom King Suite

  • Sleeps 4

Premium One-Bedroom King Suite

  • Sleeps 4

Two-Bedroom Suite

  • Sleeps 8

1 Bdrm 1 King 2 Dbl Mob/Hearing Access Ri Shwr

  • Sleeps 4

Mobility Hearing Acc Premium King Suite With Roll In Shower

  • Sleeps 4

1 Bdrm 1 King 2 Double Mob/Hearing Access Tub

  • Sleeps 8

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Exterior
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About this property

Homewood Suites by Hilton Boston/Billerica

Suburban hotel with indoor pool and free breakfast
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Boston/Billerica gets high marks from our customers. During your stay, you'll be close to Bedford VA. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 6 minutes by car from Burlington Mall and 8 minutes from Lahey Hospital & Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Homewood Suites by Hilton Boston/Billerica offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1752 square feet (163 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Boston/Billerica. Self parking is free.

This 3-star Billerica hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,752 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 buildings
  • 4 floors
  • Built in 1999
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0009050310
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Boston/Billerica
Homewood Suites Hilton Boston/Billerica
Homewood Suites Hilton Hotel Boston/Billerica
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Billerica
Homewood Suites Hilton Boston/Billerica
Hotel Homewood Suites by Hilton Boston/Billerica Billerica
Billerica Homewood Suites by Hilton Boston/Billerica Hotel
Hotel Homewood Suites by Hilton Boston/Billerica
Homewood Suites by Hilton Boston/Billerica Billerica

Homewood Suites by Hilton Boston/Billerica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Briceidy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At the entrance, we were treated indifferently. The room was comfortable, but not the bathroom area. The door locks didn't work. We requested a crib, which left a lot to be desired, nothing cozy, and the television, let's not even mention it.
Stayed 1 night in Oct 2025

6/10 Okay

Abiodun

Travelled with partner
Disliked: Staff & service, amenities
We stayed here for slightly over a week in October, 2025. The hotel is located not close to dinning. Some of the front desk staff were very unfriendly and unhelpful. I had made a slight change in my booking through Expedia by moving the date by one day. I did not realize that Expedia made it two separate bookings. After the first night, I was virtually kicked out of the room when I thought I had the booking for 9 nights. The front desk staff instead of seeking a solution to the misunderstanding was adamant that I had only a booking for one night and I needed to leave the room or contact Expedia. Things were almost getting out of hand until I found the reservation on Hilton Honors App and showed the staff that I was allowed to continue to stay. As an Hilton Honor Gold member, I thought that the staff should have been more friendly in attending to me and also make effort to check if there was any other reservation in my name in their system but she just wanted to kick me out of the room. Also, it was difficult to get someone to clean the room. They claim that the rooms are not cleaned everyday but they would not share the cleaning schedule with us and at some point, we ran out of tissue paper and clean towel. Over all, it was my worst Homewood stay and I would definitely not be booking this hotel again.
Stayed 9 nights in Oct 2025

2/10 Terrible

Lorena

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I noticed bugs in the room and reported the issue to the staff, but unfortunately, I never received any acknowledgment or follow-up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean riom!

Super clean room. Julia B. keeps roomn438 in point!
Stayed 3 nights in Oct 2025

6/10 Okay

Amy

Traveling with young children, I was disgusted to see what I believe was blood so very unhygienic! When front desk was informed they said they would look into it? I feel at that point perhaps a small refund would have been greatly appreciated considering, my evening was constant watching the kids didn’t go near the filth!!
Stayed 1 night in Oct 2025

4/10 Poor

Young

Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

kimberly, Aurora

Stayed 1 night in Oct 2025

10/10 Excellent

Sudhakar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great facilities and offers very spacious suites that are perfect for a comfortable stay. The appliances are modern and in excellent condition, making it feel like home. The breakfast was tasty with a good variety of options. Overall, the entire facility is clean and well maintained, definitely a pleasant experience
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and comfort

Parking great, service fantastic, comfort excellent.
Stayed 1 night in Oct 2025

8/10 Good

DARCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled like stale pee, but we didn’t complain so we didn’t give it a chance to be rectified. The place overall was fine, I think the smell in our room unfortunately influenced our whole experience.
Stayed 3 nights in Oct 2025

8/10 Good

Pammela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, but our bathroom door was broken and wouldn't latch closed.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean room. Quiet area
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Bathtub clogged. Even though I asked nobody came to fix. Room service was supposed to be every other day. In 9 days not one visit. I took do not disturb sign off 3 or 4 days and not one bit of service.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jon, Crowley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Tahra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Super disappointing how dirty our room was with stains on the carpet, lifted rugs, torn couch and stains on the mattress cover in the couch mattress! Broken cabinet and staff that couldn’t even deliver us the xtra blankets they said they bring because they didn’t even have clean mattress covers to give us for the dirty and stained one that was on! Chairs need a good wash and the bathroom toilet would shake and the wall paper was lifting! Beyond disappointing
Stayed 2 nights in Oct 2025

2/10 Terrible

Jacquie

Didn’t give me the room I booked and no toilet paper
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was a little abused —burnt carpet, torn carpet and roughed up base boards, one fork in the kitchen and no bowls. Comfortable bed and nice location.
Stayed 1 night in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Comfy

The room was nice. I love having a king bed and a room with a door plus a kitchen. The pet fee is high, but we decided it was worth it for a better hotel. We weren't able to figure out how to change the input on the TV so that we could watch a movie together the first night; the lady at the front desk didn't know either. She just said we couldn't. We checked with someone else the next day too though, and he was able to tell us to just press the function key at the bottom of the remote, and the kids and I were able to sit on the bed to watch a movie while my husband continued working in the other room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jquan

Stayed 1 night in Sep 2025

2/10 Terrible

Jocelande, SOMERVILLE

I wasn’t stay there, I drove 45 minutes to get to the hotel when I got there the receptionist told me she’s sorry because they were sold out, they didn’t have any room available and they were try to contact me and Orbitz they’re couldn’t because their systems was down . They said I will get my refund back I asked her how am I going to have my refund. She said they will contact Orbitz to let them know they were sold out and after that I will have my refund back. Until now I didn’t have any refund back
Stayed 1 night in Sep 2025

6/10 Okay

Vijender

Travelled with family
Disliked: Staff & service, amenities
Bathroom didn’t have lock, keys for the room didn’t work had to get the keys twice. Only one elevator for such big property
Stayed 2 nights in Sep 2025

10/10 Excellent

Maksym

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good.
Stayed 1 night in Sep 2025