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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

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Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Place, Saugus Town Hall
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to Revere Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Encore Boston Harbor and 14 minutes from TD Garden
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis.

This Saugus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 324 out of 1012 reviews
Rating 8 - Good. 146 out of 1012 reviews
Rating 6 - Okay. 152 out of 1012 reviews
Rating 4 - Poor. 135 out of 1012 reviews
Rating 2 - Terrible. 255 out of 1012 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities
The futute of this hidden jewel will be nothing short of sensational because of location to Boston and the North Shore. (Gloucester+Rockport)
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing seriously wrong, just a lot of small things and a general shabbiness to the property. The closet had only three coat hangars and they were unable to give us more. The kitchen had a dishwasher but no soap. The spare trash can liner was too small to fit the trash can and the front office refused to give us one that would fit, saying the larger bags were just for their own trash cans in the office. The "complimentary breakfast" was instant oatmeal packets and coffee with non-dairy creamer. However, all that being said, the location was awfully convenient and very few places seem to offer a kitchen with a stovetop as well as a full-size refrigerator and microwave, and the price was good. So, in spite of it being less than inspiring, we probably will be staying there again.
Stayed 9 nights in Nov 2025

2/10 Terrible

Elodie

Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Stayed 1 night in Nov 2025

8/10 Good

Yonisa

Stayed 1 night in Nov 2025

4/10 Poor

Karl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Spray Extended Stay ever. Muffin as breakfast , humidity smell … only positive thing was the mattress.
Stayed 2 nights in Nov 2025

2/10 Terrible

Patrick

Stayed 1 night in Nov 2025

6/10 Okay

Vivienne

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, Melrose

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 5 nights in Nov 2025

10/10 Excellent

SIAMAK

Stayed 1 night in Nov 2025

4/10 Poor

Julia

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, Melrose

Liked: Cleanliness, amenities, property conditions & facilities
No place quiet place to stay
Stayed 5 nights in Nov 2025

2/10 Terrible

Carmen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

William

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was not stocked there is no breakfast all they is a couple and dry oat meal
Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Cleanliness, amenities
The rooms to be updated and cleaned better, the property needs cleaned itself, they advertise breakfast. Breakfast however, it only consisted of pre-packaged granola bars or muffins and coffee. Residents were allowed to have pets which is fine but they were on every floor instead of limited to a floor or two. We notified the desk clerk that our TV was not working and he didn't do anything about it. So we worked out TV for a day and a half. I myself would not recommend this facility to anyone.
Stayed 3 nights in Nov 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
The room was fine. Bed was super hard. It was my own fault for not reading more into the housekeeping deal, so that was a learning curve for me. The room was perfect for what we needed.
Stayed 1 night in Nov 2025

2/10 Terrible

allison

Disliked: Cleanliness, property conditions & facilities
The couch in the room was falling apart you walked in and also smelled the cigarette smoke it was noisy that were dogs across the hall that kept barking and people yelling in the hallway I will never stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Illed

Stayed 1 night in Nov 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Disliked: Cleanliness, amenities
The evening staff person was extremely helpful and checked on us after check in. He immediately changed our room upon request. The rooms need a deep cleaning and TLC.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room it wasn't clean, with a horrible smell and the bathroom it was really bad, it is suppose to have breakfast included but it was just a muffin and a coffee.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

jhon sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Damien

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025