I arrived at the property quite late and was given my room key reasonably quickly but I got into the room to see that a skylight had been left open and the room was freezing.
I closed the skylight but there were no heating controls anywhere apart from a towel rail in the bathroom.
There was a ventilation fan that seemed to be blowing cold air into the room.
I had to sleep in my clothes.
There was nobody to complain to at reception after I checked in so I didnât even have any chance of changing to a different room.
This place looks super cool but the experience for me was awful and it seems I have caught a cold now.
Absolutely awful experience.