Do not prepay if u have to check out early they will not refund you I booked 3 nights had to check out 1 night early went to do my check out at 9:15 am. Check out went fine till I ask for my refund. No refund. Cause I prepaid that a joke they should have been glad I prepaid them but I got no refund and the keep my money for 1 night that I wasnât even there and re rented the room to someone else double pay for them. Not very clean room had a oder just a old motel but is close to lots of places
Chose the room via Hotel.com app since we were too tired to keep driving and it was snowing. We called ahead to let them know we were coming after booking it. It used to be a Days Inn, but now has a sign that says "Motel 6 coming soon". The room was freezing. The heater was tiny and could not heat the room. Even by morning it was still about 50 degrees tops. We slept in full clothes, jackets, and winter hats on. I called the front desk and they said they had no space heaters and there was noting they could do. The room was very gross. We didn't even shower. It was dirty. Holes in the towels, and sheets. Box spring mattresses were visibly stained. Carpets were filthy. When I called Motel 6 800#, they couldn't find that location as part of their locations. The parking lot was not plowed. Really a horrible experience. No recommended.
We had a clump of hair on the bathroom floor.
Staff wasnât very friendly.
When we woke up in the am there were ants crawling up the wall, on the desk where my belongings were and subsequently inside my belongings.
The motel room was clean but well used. Sparsely supplied with the essential items anyone would expect to find in a motel these days. This location seems a bit run down, but for the price I suppose it was ok. Staff was friendly and courteous though.
Had no complaintscomplaints, only thing i could say is the housekeeping staff didn't clean my room and just gave me fresh towels but no other complaints
This is the second year in a row that we have stayed at Motel 6, and the staff is very accommodating. Our room did not have a fridge and microwave, they did bring one to the room. The room was very clean! The gave us extra pillows and towels when we asked for them. This hotel is dated but very clean and reasonably priced. The pool was always clean. We will be back in a few months to stay again!!!
Everything was great except for a broken a/c unit in July. Clean, good service. The room was warm when I arrived, so I turned it on high, took a shower and left. When I came back it was still uncomfortably warm but too late at night to get any assistance. I didnât press the issue next day at checkout, but I did let them know. Iâd probably try and stay there again in the future.
This was my familes 2nd time staying here. After last year's experience I knew we were staying here again. They have some dog friendly rooms if needed, they are clean, the staff is friendly and accommodating. They always let me see my room before checking in (I always do that anywhere I stay). The pool is very inviting. The location is right in the heart of it all, plus right next door to an amazing Mexican restaurant. We will always stay here when coming to Cave City. They have fresh coffee (and creamer) in the lobby in the mornings. The staff (both years) has always been incredibly friendly and accommodating.
When ready for shower, we realized there were no towels.
A/C unit was old and wasnât working properly.
When ready to go bed, bedbugs were visibly on sheets after taking blanket off.
Staff were not believing us when we came to the front desk and complained about the bed bugs. Staff had to come to the room and take pictures. They didnât offer to move to another room.
Horrible experience.
Room was filthy! Had a horrible odor. I had a room reserved but took a very long time to get checked in. Staff was sloppy and very unprofessional. The bed was a rock. Stained floors and dirty toilet. Never staying there again