2/10 Terrible
Emily C.
12 May 2026
Disliked: Cleanliness
I had several issues during my stay at this property that made the experience frustrating. First, the only instructions provided by the host was the door code, and when I arrived, the refrigerator wasn’t working. I tried calling the host, but the number listed was disconnected. I then spent 45 minutes with Vrbo customer service, who also couldn’t help. The host eventually replied and informed me that the fridge was likely unplugged (I had tried pulling the fridge out from the wall earlier to see if it was plugged in but it wouldn’t budge). Turns out the outlet was hidden behind a toaster oven on the opposite side of the kitchenette and it needed to be plugged into a power strip on the shelf under the stairs. But once it was plugged in it still didn’t get cold so I had to manually reset it. By this point my dairy had been unrefrigerated for over 3 hours so the groceries were ruined. Then, when I offered polite feedback about including clearer instructions for future guests, the host responded in a rude and dismissive manner.Additional issues included a running toilet, dirty area rugs that I had to move aside, and a bathroom mat with sticky chunks on it. Noise was also a problem — the walls are so thin I could hear conversations from the neighboring unit word for word (I could hear full conversations from the neighboring unit so clearly that I thought people were standing outside my door). Last but not least the unit is not close to MSU and backs up to a mobile home park.
Emily C.
Stayed 2 nights in May 2026