Howard Arms is an inn, but it's also a restaurant. Once we arrived and settled into our room, it was very easy to go back downstairs and have dinner. They are VERY dog friendly, and we loved the cat that sat on the stairs, enjoying attention from everyone. We were able to park our car right near the front door which made it easy to unload our luggage.
This is I believe the premier hotel in Brampton. It is clean, well maintained and comfortable. It has a lot of atmosphere and history. I liked the Dickens touch. The staff were friendly and helpful. The big black mark was that we were locked out, something which has never happened to me before in a hotel. Three of us returned at 11 pm to find all the doors locked and nobody responding to knocks or telephone calls. We eventually had to climb in through the window. The only alternative would have been to sleep on the street. In fairness the staff were apologetic next morning and told us that in the normal course of events, had they been told we were going out, they wouldâve given us means of access. Nobody asked whether we were going out. And it should not have been necessary. I hope following this feedback they will change their arrangements
Lovely hotel, downstairs restaurant/ pub was buzzing, even on a Monday. Food was excellent and staff were very attentive and helpful, recommend this hotel
Room was tired. Furniture was chipped . Signs of mould in shower. Wallpaper was damaged in several places. Sound insulation between rooms not good at all.(could hear every step from room above as well as conversation)
Lovely B&B and good value for money. The breakfast was great, the bed was comfy and the bathroom looked like it had recently been refurbished. Staff were all very friendly and helpful.