Stayed here for a couple of days. The communication was great from the management company. Very easy checkin processThe condo was very nice. Clean and comfortable. Beds were nice. Also, within walking distance to the pool and hot tub.Would definitely stay here again.
Plenty of space for our family of 4 and 2 dogs to fully enjoy our long stay. The beds are comfortable. Very spacious ensuite with a large closet & laundry room. Lots of places to sit, relax and enjoy the surrounding woods. We saw deer roaming everyday. Its in a very nice secluded location. We were staying due to construction happening at our home, but this place felt like a vacation.
We loved everything about this VRBO. The hotel grounds were nice and clean. This particular room was right by the clubhouse, perfectly situated for the pool and grill area. The room itself was fantastic. Nothing to complain about at all. Would definitely stay here again. And may in two weeks.
What a great place !!! We enjoyed our stay so much. The cleanliness was perfect for our 18 month old grandson. No worries!!! Plenty of clean towels for us to use!!! Check out was a breeze!!! Would like to see sturdier toilet paper!!!
We love this area and have stayed at many condos here. This one was a little worn out but we love the 2 bedroom/2 bath setup. Luckily, there were 2 bathrooms since one bathroom didn't work when we arrived and wasn't fixed until 9pm the next night (and we left the morning after that). Could use some blackout curtains in back bedroom and we found both beds pretty uncomfortable. Good price, but could use some updates.
Walked in to a property that was very clean. The temperature was set to a comfortable range, and they even had nice relaxing music on the TV's. This is the second time that we have stayed in this particular community, and we love it there. An issue we had on property was quickly resolved, and the local management team was great! The amenities here are great, and we can't wait to go back!
The property was clean and seemed well maintained. The appliances were dated but clean. We brought most of our meals with us to be cooked there at the property. The only issue we ran into was there are no oven mits or pot holders for hot items coming out of the oven.
Everything was outstanding, except the parking. We came in about 9:30 pm one night and there was nowhere to park at our condo. So, we had to park in front of the storage units and dumpster and hope we didn't get towed off. We didn't, but the parking could be improved. Other than that everything was great!
Location Great! Check-in process below expectations.
Love Pointe Royale! Great location, nice property. Check-in process was below my expectations as Grand Welcome (property manager) was reluctant to allow an early check-in (i.e. between 2 - 3 pm)... even though the property was not rented / occupied a few days before our arrival. Initial person I spoke with in customer service disconnected the line when I was having problems understanding her. Keyless entry code sent in the email communication was incorrect... had to contact local support group for help once we arrived. Local support group was very helpful. 888 number client relations folks did not meet expectations. Only one person from the 888 client relations area (Karen) was helpful.