We didnt contact property management, just because was short stay. First the furniture has seen better days, couch sunk in back and the material is worn, the dresser in bed room handle came off right in our hands, then pulled other drawer and the dresser nearly toppled over catching the TV..whew!! Bathroom faucet was upside down in tub, not sure what was going on there. Washer and dryer loud and old. Was more like garage sale housing.. however the beds were comfy..