The house is in a good location. It is close to everything on the strip. The backyard was nice for our dogs. The air conditioner was very noisy, ran constantly, and didn't cool enough, so the house was warmer than we would have liked, but it was a hot and humid week. Some things could have been a little cleaner, such as the gas grill and some closets with dog hair. TVs in all bedrooms were nice. Plenty of blankets, pillows, bedding, towels, etc. Elena did reach out to check on us a few days after arrival and provided suggestions of things to see and do, which was nice. She was very responsive when we had concerns and tried her best to figure out a resolution. We were disappointed that one day of our vacation was spent trying to resolve our problem, which resulted in us moving to a different vacation home. Our biggest issue was with VRBO. We will not be using them again in the future. Customer service was horrible. We were disconnected four times and spent hours on the phone trying to resolve our problem. We received different answers from each representative and were told an email was sent multiple times but took hours to receive. Overall, Elena did a good job of communicating with us and did what she could to help us. I wouldn't hesitate to stay at one of her properties in the future.