Overall the condo was nice and what was in the photos. The problems that came up were more with the management company - Pinnacle.
1. We were told to go to the management office and pick up a "welcome packet" and were given a code to pick that up. We arrived at 7pm and that was not there so had to wait 20 minutes to get someone in touch with us to give us a code to access the property via the garage, never were given the actual "welcome packet" with information. Only a number text if we needed anything. It was raining, had a long day of travel and couldn't get into the condo upon arrival because we were after 6pm.
2. During the stay, the TV in the living room didn't work, the windows in the Master Bed didn't shut, the Dryer had to be run through 4 cycles to dry clothes, the hot tub did not heat up properly so could only be used for about 10 minutes then was just luke warm water. We contacted the management company to address the tv and window only as we didn't really mind about the other items, they were not addressed and we couldn't get them to do any of it in the 5 days we were there.
3. After leaving, my son left behind a personal item, we contacted the management company and they told us "the cleaning crew didn't turn anything in" we know for certain that it was left there, so was just tossed away or they don't care to actually get that back to us. That or their cleaning crews are not trained to turn in items left behind. We have stayed at multiple places and anytime anything is left behind, they actually care to try to help getting those things back to us. They didn't care to even check on it, just simply "nothing was turned in" No offer to go check again, or contact who cleaned it and see if they can help.
The location and space in the condo were nice, it was extremely disappointing that for the amount spent nightly on this condo, that basic things could not be taken care of or addressed and the complete lack of professionalism and care from the management co. will make us choose other options next year as well as let everyone know visiting Breckenridge to stay away from Pinnacle and any properties they manage.