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Best Western Plus North Lakes Hotel

4.0 star property

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Photo gallery for Best Western Plus North Lakes Hotel

Exterior
Breakfast, lunch and dinner served
Property entrance
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Place, Westfield North Lakes
    ‪5 min walk‬
  • Place, WF Roberts Reserve
    ‪3 min drive‬
  • Place, North Lakes Resort Golf Club
    ‪6 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.4 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Accessible, Non Smoking

Executive Room, 2 Single Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Suite With Balcony And Lake View

Living area | 42-inch TV with digital channels

Executive Suite With Balcony And Lake View

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Shower, free toiletries, hair dryer, towels

Accessible Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • Lake view
  • 64 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One Bedroom King Apartment Roll In Shower And Balcony

  • Sleeps 2

View all photos for Superior Two Bedroom Two King Apartment

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Two King Apartment

  • Sleeps 4

Deluxe Two Bedroom Two King Apartment With Balcony

  • Sleeps 4

Deluxe One Bedroom King Apartment with balcony

  • Sleeps 2

Deluxe King Suite with Balcony and Garden View

  • Sleeps 2

Deluxe Room With Lake View

  • Sleeps 2

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About this property

Best Western Plus North Lakes Hotel

Boardwalk/promenade hotel with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space. Housekeeping is available on request.
Best Western Plus North Lakes Hotel offers 81 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Digital televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus North Lakes Hotel. During your stay, you're just a quick walk from Westfield North Lakes. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from Brisbane Entertainment Centre and 15 minutes from Westfield Chermside
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus North Lakes Hotel. Free self parking is available.

This 4-star North Lakes hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
Boardwalk Cafe – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 441 out of 679 reviews
Rating 8 - Good. 183 out of 679 reviews
Rating 6 - Okay. 35 out of 679 reviews
Rating 4 - Poor. 16 out of 679 reviews
Rating 2 - Terrible. 4 out of 679 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome nice clean room, lovely staff and the food downstairs was amazing Even had a solo guitarist which was really nice. Right by the lake. Was a really nice to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful we thoroughly enjoyed everything about our stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed a relaxing break.
Stayed 1 night in Oct 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet shopping all good.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The river view, staff and room was excellent but the restaurant didn't offer much of a menu
Stayed 1 night in Oct 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great service, accommodating to my needs will 100% stay here again! Only thing I’ll say is there needs to be a scoop for the pool so leaves can be cleaned out but everything else was 100/100
Stayed 1 night in Sep 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great , but as a son taking my mother to get medical treatment done we needed 2 single beds. We booked 2 single beds but on arrival they said its their policy to advise them beforehand that we needed two beds. The staff gave me a foldout bed to sleep on for the first night and said the king would be split up into 2 singles by housekeeping the next day. After we got back to the room from getting the treatment not only was the foldout bed gone but the king was still a king and not two singles. We had to wait in the room while the maid got the bed ready. Everything else about the hotel was great. but that stuck in our minds. We are going back and giving them another chance. :) The area is awesome.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

6/10 Okay

Cath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People gathered in the designated smoking area were drinking and very loud late in the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Hongsook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Sep 2025

10/10 Excellent

Remela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Stayed 3 nights in Sep 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angus

Stayed 1 night in Sep 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and the cafe were beautiful and the walks around the property are lovely
Stayed 4 nights in Sep 2025

10/10 Excellent

Lonnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had a late night stay. But I didn't like the soft (sinking feeling) mattress and soft pillows; albeit that may be a personal preference... But for me....anything but a good night's sleep.
Stayed 1 night in Aug 2025

8/10 Good

Kerri

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
EV charging: 2 wall chargers, $15 to use. Comfortable room. Strange aroma/odour in hallway of level 1, smelled a bit like cleaning products used in a public restroom. UHT milk in small plastic pods in fridge so if you enjoy coffee with milk, BYO. Coffee in room is moccona sticks/sachets. No additional blankets in room if it’s cold. Wall-mounted shampoo/conditioner/shower gel. Not pleasantly scented.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025