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Crystalbrook Vincent

4.5 star property

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Daily cooked-to-order breakfast for a fee
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Promenade Master | Premium bedding, minibar, in-room safe, desk
Promenade Master | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5 Boundary Street, Brisbane, QLD, 4000
  • Place, Howard Smith Wharves
    ‪1 min walk‬
  • Place, Brisbane Showgrounds
    ‪14 min walk‬
  • Place, Roma Street Parkland
    ‪2 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Promenade

Promenade | View from room

Promenade

8.2 out of 10
Very good
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

9.6 out of 10
Exceptional
(15 reviews)
  • River view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

9.4 out of 10
Exceptional
(33 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

River Master | Premium bedding, minibar, in-room safe, desk

River Master

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | 55-inch Smart TV with cable channels, pay films

River Master Balcony

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Crystalbrook Vincent

Luxury hotel with a rooftop terrace, steps from Howard Smith Wharves
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of Crystalbrook Vincent's great location. During your stay, you're just a quick walk from Howard Smith Wharves. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Mews, a café that serves Italian cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds
Crystalbrook Vincent offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Vincent. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 1:00 PM.
Mews – This café specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar – This rooftop bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 50 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; AUD 21 to 39 for adults and AUD 12 to 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Mews

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3.35 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 21 to 39 for adults and AUD 12 to 14 for children
  • Secured self-parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 531 out of 730 reviews
Rating 8 - Good. 120 out of 730 reviews
Rating 6 - Okay. 43 out of 730 reviews
Rating 4 - Poor. 23 out of 730 reviews
Rating 2 - Terrible. 13 out of 730 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Maddy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good views
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2025

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities
Fabulous hotel in a great location with very friendly staff. Would definitely recommend - room had everything we needed and was very comfortable. Staff could not have been more helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, amazing views of the city
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIE

Business traveller
Liked: Amenities
Extremely easy to check in & check out!! Easy to park as well!!
Stayed 1 night in Nov 2025

10/10 Excellent

Giuseppe

Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue
Stayed 1 night in Oct 2025

10/10 Excellent

Maddi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful when we requested an earlier check in to get ready for a function. Front desk staff could not have been nicer. Pool is the highlight at night, although certain lifts mean you have to walk through the crowded restaurant and bar in your togs .. so wear a duster or similar. Room was super clean and we loved that they didn't use disposable toiletries.
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great location. Service is a bit slow at the Fiume Bar and the poo was really overcrowded. The room was so comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I have mentioned, my stay was very good though from a customer development point of view I could have been allowed to finish off some administrative work on my laptop without charging me for it !! Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real vibe - from the rooftop pool, to the Friday afternoon happy hour at the rooftop bar. The location is primo - right behind Howard Smith Wharves where there are plenty of dining and drinking options. Also close to Fortitude Valley and CBD - both in walking distance. The only thing I didn’t like was not enough lighting in the bathroom for makeup application. It’s very annoying when bathrooms are designed for form over function.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed there a number times - great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of Brisbane's Best

Loved the location! It was great to be at HSW with lots of dining options at the door, but yet still a short walk along the river to the Eagle Street Pier and the CBD. Our room was spacious, especially the bathroom and the bed was sooo comfortable. We loved the funky vibe of the hotel and the staff were very friendly and efficient. We enjoyed cocktails on the rooftop bar, but the bar does need a renovation or a bit of revamping, in my opinion. I found it interesting that the hotel promotes itself as being environmentally friendly, yet served us coffee to our room in disposable coffee cups. I did like the idea of the water filters in the hallways, however. We didn't get to use the complementary bikes, but will do so next time. Overall, 5/5 and we will stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jeremiah

Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Business traveller

Loved it

Outstanding will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Choity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was told we had breakfast included when checked in. No breakfast but super expensive. Parking expensive for a hotel guest as well! Found the staff not overly helpful either! I liked the check in lady but seems like she made the mistake of the breakfast. Everyone else was not personable.
Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Margo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
In house guest had to sit in the rain at the pool at the roof top bar was not told had to book at reception , no staff service at all
Stayed 1 night in Aug 2025

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and elegant. The staff was so kind and wonderful if I’m ever in the area again this is a no-brainer booking!
Stayed 1 night in Aug 2025