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Novena Palms Motel

4.0 star property

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Photo gallery for Novena Palms Motel

Terrace/patio
Reception
Exterior
Outdoor pool
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Kitchen
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
757 Nudgee Road, Northgate, QLD, 4013
  • DFO Brisbane
    ‪3 min drive‬
  • Eagle Farm Racecourse
    ‪4 min drive‬
  • Brisbane Entertainment Centre
    ‪8 min drive‬
  • Brisbane, QLD (BNE)
    ‪7 min drive‬

Room options

View all photos for Basic Room, Non Smoking, Kitchenette

Basic Room, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains

Basic Room, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchenette

Standard Suite, 1 Bedroom, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 1 Bedroom, Kitchenette

Standard Triple Room, 1 Bedroom, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Triple Room, 1 Bedroom, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 1 Single Bed, Accessible

Standard Twin Room, 1 Single Bed, Accessible | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, 1 Single Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for King and Single Room

1 bedroom, desk, laptop workspace, blackout curtains

King and Single Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Three Single Room

1 bedroom, desk, laptop workspace, blackout curtains

Three Single Room

  • Sleeps 3
  • 3 Single Beds

King Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

King Room-Disability Access

  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Room

1 bedroom, desk, laptop workspace, blackout curtains

Two Double Room

  • Sleeps 4
  • 2 Double Beds

King Room with Balcony

  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 Bedroom, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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Ibis Budget Brisbane Airport

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
3.3 out of 5, (1006)
The price is CHF 82
for 1 room
includes taxes & fees
25 Jun - 26 Jun
Ibis Budget Brisbane Airport

About this property

Novena Palms Motel

Motel with free parking, in the vicinity of Eagle Farm Racecourse
An outdoor pool, laundry facilities and free self-parking are available at this smoke-free motel. Free WiFi in public areas and free airport drop-off are also provided.
Novena Palms Motel offers 20 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Novena Palms Motel. During your stay, you'll be close to Nudgee Golf Club. Enjoy features like free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Eagle Farm Racecourse and a few minutes from Nudgee Golf Club
  • Free airport drop-off shuttle service
Novena Palms Motel offers its guests an outdoor pool, a terrace, and laundry facilities. Public spaces have free WiFi. A free shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 4-star Brisbane motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM at scheduled times
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.0 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Novena Palms Motel Northgate
Novena Palms Northgate
Novena Palms Motel
Novena Palms
Novena Palms Motel Motel
Novena Palms Motel Northgate
Novena Palms Motel Motel Northgate

Novena Palms Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 205 out of 637 reviews
Rating 8 - Good. 261 out of 637 reviews
Rating 6 - Okay. 100 out of 637 reviews
Rating 4 - Poor. 45 out of 637 reviews
Rating 2 - Terrible. 26 out of 637 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

The inbound flight from Nauru ETA 1130pm was turned back due to weather conditions in Brisbane. I phoned the Novena Palms Motel as soon as I possible could (been on a plane all night), and they refuse to refund the booking payment. I still have no idea when my Nauru flight will be rescheduled. Certainly won't ever be rebooking into this motel!!!
Stayed 1 night in Mar 2025

8/10 Good

Bob

Stayed 1 night in Oct 2023

4/10 Poor

Jacki

Disliked: Property conditions & facilities
The people in the unit above my room had a loud party all night which I had no sleep from. Also, all you hear in the room is footsteps from the ceiling.
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room. Patio was great for outside dining.
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Stayed 1 night in Sep 2024

4/10 Poor

Terence and Anne-Maree

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No tissues, biscuits, enough milk, no spare blankers pillows
Stayed 1 night in Sep 2024

4/10 Poor

sheryl

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were smelly & old, old mink blankets on the beds & navy towels in bathrooms
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Jul 2024

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities
Only stayed overnight from 10pm till 5.30, the rooms were clean,wasn't noisy,near the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the airport. Airport shuttle available. Easy check in. off street parking
Stayed 1 night in Jul 2024

6/10 Okay

Geraldine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Only stayed the 1 night but we were able to leave our car there for 4 days while we were away
Stayed 1 night in Jun 2024

10/10 Excellent

Ella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed the night before flying out the next morning. Super easy and lovely lady at reception.
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jun 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Allan

Stayed 2 nights in Jun 2024

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities, room comfort

Ok,

Ok stay, kept waiting for 10 minutes before being able to check in as the lady was on the phone!
Stayed 1 night in Jun 2024

6/10 Okay

Glenn

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The space was clean enough, and my gusband said the staff were fine to deal with. The actual rooms were very dark, smelt, and there were patched up walls, unpainted. The notices up around the room gave us a sense that we weren't very safe and that there is generally a lot of domestic issues. The shower door didn't close and is an ok size for a young child but be prepared to shower with your elbows in. There were also no sanitary bins! The bathroom ceiling is very low!! It was good to have a fridge and a microwave available. You had to wash and drink from the bathroom tap though as there was no other sink. Overall, it was ok as we were always out and about but I wouldn't really recommend this place.
Stayed 2 nights in Jun 2024

6/10 Okay

Katrina

Travelled with family
I guess you get what you pay for not too bad not too good either
Stayed 1 night in Jun 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Difficult to get up the steps with heavy bags
Stayed 1 night in May 2024

10/10 Excellent

Jolanthe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
double bed not twin beds
Stayed 1 night in May 2024

4/10 Poor

Bronwyn

Liked: Cleanliness, room comfort
Disliked: Staff & service

No airport shuttle pickup

I chose this hotel because i needed an airport shuttle from and back to the airport. On hotels.com it said there was a shuttle service. When I called from the airport to ask how to meet the shuttle I was told by hotel staff that there is no pickup service at all.. only dropoff. Also no dropoff service on Sundays. My stay was for Saturday night. Had i known this I would not have chosen this hotel. The soap provided in the shower had a beautiful scent. The room was adequate and quiet. There were other hotels that were quite less expensive with no shuttle service. Next time i will choose one of those.
Stayed 1 night in May 2024

8/10 Good

Fiona

Stayed 1 night in Apr 2024

10/10 Excellent

Katayoun

Stayed 1 night in Apr 2024