Hilton Garden Inn Bristol City Centre

4.0 star property

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Photo gallery for Hilton Garden Inn Bristol City Centre

Breakfast, lunch, dinner served; international cuisine
View from room
Reception
Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

View in a map
Temple Way, Bristol, England, BS1 6BF
  • Place, Cabot Circus Shopping Centre
    ‪8 min walk‬
  • Place, University of Bristol
    ‪14 min walk‬
  • Place, SS Great Britain
    ‪4 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪16 min drive‬

Room options

Room, 1 Queen Bed

8.6 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (View)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Bristol City Centre

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch plasma televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Bristol City Centre. During your stay, you're just a quick walk from Old Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of St. Peters Church and Queen Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Recess – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Recess

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (80 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 5.95 for children
  • Uncovered self-parking fee: GBP 20.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Joaquin

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at The Hilton Garden.

From start to finish the service was excellent. Lovely room refurbished to a high standard. Very clean and a large comfortable bed. Would definitely use this hotel again. Special mention for Stuart on the front desk who i spoke to the day before on the phone explaining my wife had a broken foot and could we check in a little earlier. He arranged the early check in and when i turned up he was very helpful and made the whole experience a pleasure. He is a credit to the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect City Stay

Perfect city stay with excellent parking and facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, clean and modern room

Spacious, clean and modern room. Heating air con unit was tricky to get the temperature right in the whole of the room - not great for our 6 month old. We worked it out on our 2nd night. Staff were lovely.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loved Bristol, the hotel was good value for money centrally located but a little tired in its appearance. Furniture in the room a little dated and soiled.
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay

Friendly staff, air con in the room and comfy bed.
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff member young lad in reception is nice
Stayed 2 nights in Apr 2025

4/10 Poor

Jamie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Idris

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay as always
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good vfm. Attentive, pleasant staff team.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quick pit stop

A quick pit stop on the way home after holiday
Stayed 1 night in May 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice breakfast. Nice clean room
Stayed 1 night in Mar 2025

6/10 Okay

Dickson

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Gurminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable - not so close to bars etc

Clean, quiet and comfortable. Just a 1 night stay. Not really very close to main city centre for theatre, bars, etc. It’s at least a 20-30 min walk - taxi took around 8 mins to the Beck theatre. So take that into account if you want something walking distance to the main city area. Parking was very limited, got lucky with the last space. I think there is around 20 spaces?
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay aoart from the smell off ileagal drugs but staff sorted thst out asap
Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception staff. Friendly bar staff. Pointless armchair in room that had to be moved to use the wardrobe. Tea making facilities hidden away in the drawer.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant but poor comms

Room was very comfortable and clean. However on both mornings we were awoken by contractors at the hotel, both times were before 9am. Some of the in house toiletries were empty on the final morning (post a house keeping visit) so we had to manage this within our group for who could wash their hair. Overall a pleasant stay, but dampened by poor communication of the works going on in the hotel.
Stayed 2 nights in Apr 2025