We had a nice stay the night before Thanksgiving. The hotel and our room were very clean and the beds were quite comfortable with a nice selection of pillows. Breakfast offerings were very good. Front desk staff were friendly and efficient. I did appreciate that they gave the housekeeping staff the day off on Thanksgiving Day and made sure all guests were aware that if they did need anything, the front desk would take care of them.
Check-in was quick. Room was clean. The breakfast was fantastic! Highlight: Scott was all over it. Food was fresh, counters were clean, tables were clean, he was busy but always friendly. He is a rare find in a world where nobody cares or takes pride in their work. Visiting kids at HPU and will always stay at this place now.
The property appeared to be recently remodeled and was mostly very clean. The staff was very nice.
The 2 things I would recommend that they pay some attention to are:
1 - The smells. The elevator smelled foul. We opted for the stairs after our first elevator ride. Also, the hallway on our floor (2) smelled very chemically, like they were trying to cover up something. I honestly thought someone had smoked in there and they were trying to cover it up. But the smells were off-putting. But we were fine once we got into our room.
2 - The shower stall had some mildew around the bottom that needed attention.