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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Lobby
BBQ/picnic Area
Property amenity
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Parking included
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
2710 Osborne Rd, St. Marys, GA, 31558
  • Place, Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Place, Cumberland Island Ferry
    ‪6 min drive‬
  • Place, Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

Hotel with free breakfast, in the vicinity of Naval Submarine Base Kings Bay
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western St Marys Cumberland. During your stay, you're just a quick walk from VA St Marys. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the location
  • 5 minutes by car from Cumberland Island Ferry and 5 minutes from Cumberland Island National Seashore Visitor Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western St Marys Cumberland offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus Hotel by Best Western St Marys Cumberland. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western St Marys Cumberland was completed in November 2021.

This St. Marys hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1005 reviews
Rating 8 - Good. 319 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and very quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

LeeAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & staff was very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

valerie

Great hotel

Excellent hotel! Beds were top notch so comfortable and the pillows were thick and fluffy. Hotel employees were amazing
Stayed 1 night in Jul 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Have stayed here multiple times. Unfortunately, this time I needed a handicapped accessible room and none available Unless I wanted to upgrade to a suite. What?!? Toilets very old and small. Will seek other accommodation in future
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was excellent. The staff from check in, breakfast, any one we came in contact with was super friendly and helpful. I would definitely recommend and stay here again. My only complaint is the air conditioner didn't cool the suite like I would prefer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Helene

Stayed 1 night in Jul 2025

8/10 Good

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Jul 2025

8/10 Good

Bradley

Stayed 1 night in Jul 2025

6/10 Okay

Andrea

Travelled with family
Liked the convenience to downtown and other areas
Stayed 4 nights in Jul 2025

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Very clean.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Davie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Etta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable for us and our cat
Stayed 3 nights in Jun 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not bad but not as expected

So the room didn't live up to the pictures. Also, Hotel is in their name but it's actually a Motel. They didn't have any rooms on the first level unless I upgraded my room for an additional $90 for one night. I have a significant back injury so climbing the stairs carrying luggage was extremely painful. I will say the lady at check in was extremely polite and professional which was a pleasant experience. Bed are comfy but squeaky. Bathroom is tiny and the water pressure is minimal but the room was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great value for the buck
Stayed 1 night in Jun 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A nice, clean, older property.

Clean room, decent price. Continental breakfast was adequate.Hotel is older and spread out over 3 two story buildings with no elevator (for those with mobility issues). Check inn staff was very nice. A perfectly fine place to stay unless you are looking for a more modern hotel all in one building, it’s not your typical Best Western.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay the only problem was that the Aldi store was delivering and we heard the backup alarms just as we were going to bed at 10 and it played about an hour. We could not call the front desk and just had to wait it out.
Stayed 1 night in Jun 2025

10/10 Excellent

Traci, Live Oak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The lady was very nice and made some last minute room changes for me, due to i can't climb stairs. The hotel is an older one but its kept up nicely. Room was clean and comfortable and i really enjoyed the pool area. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Mary's

Check in was welcoming. Recommendations for pet friendly dining and a map of historic St Mary's GA. The room was clean, quiet and nicely appointed. The grounds were clean and well kept. I would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy. Breakfast was very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the desk was super friendly but also professional about getting us checked in. gave us a map and highlighted where we needed to park, local restaurants we could go to (and get 10% off at for just staying at this hotel). the room itself was very clean and private. they had little bottles of shampoo, conditioner and lotion in the shower, along with your typical bar of soap and makeup wipes. the bed was super comfy and very clean; no stains or smells. the only "complaints" were that there was only one little trash can so if you got takeout you'd have boxes next to the can and for whatever reason they bathtub wouldn't drain unless you manually held the cap up but those aren't issues that couldn't be resolved. overall it was a great place to stay at for the time we did and I would recommend it to anyone coming by the area to check it out.
Stayed 2 nights in Jun 2025