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Hôtel Aqua by HappyCulture

3.5 star property

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Reception
Classic Twin Room | Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 14 per person)
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Rue de Stassart 43, Avenue de la Toison d'or / Avenue Louise, Brussels, 1050
  • Place, Avenue Louise
    ‪5 min walk‬
  • Place, Place du Grand Sablon
    ‪9 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Bedroom

8.0 out of 10
Very good
(17 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(33 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, desk, soundproofing

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 2 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2

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Interior detail
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  • Breakfast available
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includes taxes & fees
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About this property

Hôtel Aqua by HappyCulture

Pet-friendly hotel connected to the convention centre in Brussels with a fitness centre
A fitness centre, a 24-hour business centre and a business centre are available at this smoke-free hotel. Wired Internet in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
Hôtel Aqua by HappyCulture offers 97 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. This Brussels hotel provides complimentary wired Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Aqua by HappyCulture. During your stay, you'll be connected to the convention centre and just a quick walk from Avenue Louise. Enjoy features like free wired Internet, plus a gym and a 24-hour business centre.
  • Free wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Avenue Louise and 6 minutes by car from La Grand Place
  • Pets welcome for a fee
A computer station is on site and wired Internet is free in public spaces. A 24-hour business centre and a meeting room are available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Aqua by HappyCulture.

This 3.5-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Offsite parking available (EUR 12 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Aqua Brussels
Aqua Hotel Brussels
Brussels Aqua Hotel
Hotel Aqua Brussels
Aqua Hotel Brussels
Aqua By Happyculture Brussels
Hôtel Aqua by HappyCulture Hotel
Hôtel Aqua by HappyCulture Brussels
Hôtel Aqua by HappyCulture Hotel Brussels

Hôtel Aqua by HappyCulture Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for 2 night. It was very convenient. Staff are 100% and the rooms very comfortable. Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

margarita m, forest hills

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, and breakfast is good and well stocked. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room wasn't large but it was all we needed for a few days in Brussels and came with a fridge and safe, which are often missing in budget hotels. The room was perfectly clean and the beds were comfortable. The shower was always hot with plenty of pressure, and we really appreciated the blackout shutters that we could close at night. Whenever we interacted with staff they were friendly and helpful, and the complimentary fruit and coffee in the lobby was a really nice touch. The hotel is very conveniently located near to shops and a metro station. The only word of warning I'd give is that the street itself where the hotel is located is something of a back street, though seemingly a popular short cut, and doesn't feel the safest at night, but we never saw any actual trouble and it wouldn't stop me staying here again.
Stayed 4 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So this was a great hotel, staff were excellent and positioned about 4 stops from the main train station. The room had alot of room and the bed was massive. Our only problem was it had that typical bathroom door were you can see everything going on inside, plugs no where near the bed and the main lights not being that bright. Overall great hotel to set up base in.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lulu, Kowloon Tong

Liked: Amenities
The hotel & staff is excellent. The area around is under construction there noise in the morning
Stayed 2 nights in Oct 2025

8/10 Good

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed comfortable ( tv should allow English language not just French ) though -1 floor with view not to outside was not pleasant. Also area outside hotel later at night did not appear very safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel on the inside, really enjoyed it and would stay again. The street outside is a bit of a backstreet, so once you can accept that, then everything else is excellent.
Stayed 3 nights in Sep 2025

6/10 Okay

Deepika

Business traveller, Travelled with partner
Liked: Staff & service
This place is ok for a budget, one night stay in close proximity to a busy part of Brussels. There’s paid parking close to this property (underground).
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Shino, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time for me to stay in the hotel. Staff is nice and rooms are clean. There are lots of dining options. I would come back again when I visit Brussels.
Stayed 2 nights in Sep 2025

8/10 Good

Marit

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Pleasant welcome by kind and professional personnel, modest room but bed and shower were great. My room was on the first floor and street side, which felt unlucky. Quite a bit of noise throughout the night. But I wouldn’t hesitate to stay again. Good overall experience and convenient location.
Stayed 1 night in Sep 2025

6/10 Okay

Virginia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very helpful. It seems like this hotel was very nice at one point, but there is a lack of attention to detail in maintenance and cleanliness, especially in common areas. Many times we went through the lobby there were people sleeping on the furniture or with all their belongings spread out. The entrance is essentially on an alley that was quite dirty and full of trash during our stay. It was nice to have cheap, theoretically convenient parking. Theoretical because the ticket to return to the garage never worked, so we had to go several blocks out of our way and through a mall to access the garage (instructions that no one gave us and no signage indicated).
Stayed 1 night in Sep 2025

6/10 Okay

Marcella

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It’s an inexpensive hotel with many amenities so you can’t expect much.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Bed was very comfortable and the bathroom was large. Hotel has an unusual layout and has some quirks here and there. Receptionists were really helpful. The road it's on isn't the nicest but it's close to a metro station and to several major tourist points of interest.
Stayed 1 night in Sep 2025

10/10 Excellent

Mayra

Stayed 2 nights in Aug 2025

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Brittnie

Stayed 1 night in Aug 2025

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daniela Caballero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and nice hotel, very enjoyable stay. Rooms were very spacious and clean. Great location also, near metros and different areas with plenty to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Filomena

Liked: Cleanliness, amenities
I really enjoyed my holiday at Aqua Hotel. The room was spacious, and the staff were always friendly and available. I highly recommend this hotel.
Stayed 6 nights in Aug 2025

8/10 Good

Adoracion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really very nice. The place was quiet, we were able to sleep easily and comfortably in spite of the location of the propert, being in a business center area.
Stayed 1 night in Aug 2025

8/10 Good

Adelle

Liked: Cleanliness, staff & service
Great value stay & st
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, some noisy guests late at night, but staff handled it well
Stayed 1 night in Aug 2025

8/10 Good

Nwy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection for breakfast can improve to add more hot food bed ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable to things we wanted to see and do

All the receptionists were friendly and knowledgeable, fluent in English. Breakfast was a great add on. Walking distance to the train station which was what we were looking for. Travelled as a couple. Will definitely add this location and their hotel chain to our hotels list.
Stayed 1 night in Aug 2025