We arrived to no WIFi, the family decided WIFI is no longer a luxury, it is a utility. With a management company running the rental, they could have checked on service 2 hours before our arrival. We had WIFi the last 2 days of our stay. Basic amenities were missing, sheets for the futon, trash bags, kitchen staples: oil, sugar, etc. they may be little things but they make a difference. The view was amazing the house accommodated my family of 6 perfectly, very comfortable.