The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Front of property
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Deluxe Triple Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪3 min walk‬
  • Place, Knott's Berry Farm
    ‪15 min walk‬
  • Place, Knott's Soak City Water Park
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪54 min drive‬

Room options

Standard Room

7.4 out of 10
Good
(109 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room

7.0 out of 10
Good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

Deluxe Double Room

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Junior Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

The Buena Park Hotel & Suites

This smoke-free hotel features an outdoor pool, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Medieval Times and 14 minutes on foot from Knott's Berry Farm
As a guest of The Buena Park Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly The Buena Park Hotel & Suites also features concierge services, laundry facilities, and express check-out. Self parking is free.

This Buena Park hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1111 out of 2643 reviews
Rating 8 - Good. 489 out of 2643 reviews
Rating 6 - Okay. 420 out of 2643 reviews
Rating 4 - Poor. 265 out of 2643 reviews
Rating 2 - Terrible. 358 out of 2643 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Lori

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They need to get rid of the cockroaches and update the rooms the bathroom just had a see through sliding door no privacy
Stayed 2 nights in Dec 2025

6/10 Okay

Marciela

Disliked: Cleanliness, property conditions & facilities
Our first room the batteries to the fire detector didn’t work/ we had to move. They were quick and gracious. This new room is nice and big. Problem is I came out of the bathroom and I found a smal black bug crawling in and about of the wall. Too late to switch rooms. My kids are asleep. I don’t know how I will sleep!
Stayed 1 night in Dec 2025

6/10 Okay

ARNOLD

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Great breakfast great spot
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hair dryer not working
Stayed 2 nights in Dec 2025

10/10 Excellent

Osman

Liked: Cleanliness, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Staff was great! Room was nice. Second time staying here. Great price.
Stayed 1 night in Dec 2025

8/10 Good

Eva

Travelled with family and small children
Liked: Cleanliness, amenities
The room was extremely clean, and the staff was great, very accommodating when possible. It seemed that this area attracts an element of rough traffic, so I had my senses on alert, but it wasn't necessary. We slept well: quiet environment, comfortable bedding, convenient in-room amenities; just a really good deal on a utilitarian room near Knott's Berry Farm. The pictures make this place look a lot nicer than reality, but I'd stay there again when on a budget.
Stayed 1 night in Dec 2025

2/10 Terrible

Josefina

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had roaches staff very rude with me specially a front desk women. She didn’t bother to get up to assist me. Manager didn’t bother to assist me. Stay away from this place. Worst experience! Very rare for me to give a bad review
Stayed 4 nights in Dec 2025

8/10 Good

Shannon, Helendale

Liked: Cleanliness, property conditions & facilities
For the price it was good. My only complaints are there were no proteins at the breakfast, there were no USB ports in the room itself, and it could be quite noisy at times.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Yoonie

Travelled with partner
Liked: Cleanliness
nice staff and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 11 nights in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, but I did see 2 cockroaches in my room. A small one when it got there on Tuesday and one big one yesterday when I came back from Knott's Berry Farm. Other then that everything else was amazing.
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There were bugs in the room but seemed like staff were taking measures to remove them. I specifically saw them crawling on the top of the desk. Hot and cold were backwards to sign which made for a very uncomfortable first shower. Overall property has trash in parking areas. The beds seemed fine and outside the cleanliness issues I had no real issues with the stay.
Stayed 4 nights in Dec 2025

2/10 Terrible

Devon

Travelled with family
Disliked: Cleanliness
We've stayed here in the past and had good experiences, but this time the room was filthy with leftover food, dirt and cockroaches.The shower had no water pressure and was only barely warm when it wasn't cold because they ran out of hot water. When I asked if they were having water problems I was told that they don't have big enough boilers, so it's a constant problem. The door was not sealed well enough, so I assume that's why the cockroaches could get in so easily...plus everyone's cigarette and pot smoke. It's supposed to be a non-smoking property with smoking only allowed 100 feet from the rooms, but everyone was smoking right outside their doors. Our neighbors had a party every night complete with ukulele and singing. Ok up until about 9pm, but they had no consideration and kept singing until 1-2am. I called the front desk and they said they would speak to them, but doubt that ever happened. It's a shame that this hotel has gotten so bad because the location and the price are amazing. It's a short walk to Knott's Berry Farm or a very cheap Uber ride (cheaper than the cost of parking for round trip rides). Unfortunately we will not be returning. Hopefully we didn't bring any roach families home in our luggage.
Cracks around door
Roach friend
Another roach friend
Stayed 3 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
Very comfortable
Stayed 3 nights in Dec 2025

6/10 Okay

Oscar

Liked: Amenities
Old rooms outdated bathroom not so clean, price is cheap , but you get what you pay for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

JENNIFER

Disliked: Amenities, property conditions & facilities
Hot tub was broken and the staff said it wasnt a hot tub but a tiny pool. Laughable ! Room was fine floors were dirty. Very dark and only light was lamps
Stayed 4 nights in Dec 2025

2/10 Terrible

Margarita, Peoria

Stayed 2 nights in Dec 2025

4/10 Poor

Jenni

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The barn doors might be cute but gives no privacy when changing clothes or using the toilet and show. There were previous guest eyelashes on the nightstand. Never again
Stayed 1 night in Dec 2025

6/10 Okay

Alfredo

Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was a stain on the bed cover and mold in the shower. In other areas of the bathroom, it could still be seen that mold was cleaned, but not completely.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025