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Palo Santo Hotel

4.0 star property
VIP Access

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Photo gallery for Palo Santo Hotel

Enjoy al fresco dining in a casual, open space with a view of the hotel's interior.
Relax in a welcoming space with a comfortable armchair and sofa, surrounded by lush greenery and a geometric-patterned wall.
Relax by the pool surrounded by lush greenery and modern architecture.
Experience the unique blend of industrial chic and natural touches in this modern space, featuring a central conveyor belt, metal railings, and lush greenery.
Enjoy a city view from the comfort of your room, featuring a large bed and balcony with dining area.

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym

Explore the area

Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Palermo Soho
    ‪8 min walk‬
  • Serrano Square
    ‪17 min walk‬
  • La Rural Convention Center
    ‪17 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room

10.0 out of 10
Exceptional
(24 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Palo Santo Hotel

Hotel with free breakfast, a quick walk to Distrito Arcos
Along with a restaurant, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool and free use of bicycles are on-site.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
The free breakfast at Palo Santo Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palermo Soho. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Argentinean cuisine and garden views while dining at Charqui
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Distrito Arcos and Palermo Soho
  • Airport shuttle service available for a fee
As a guest of Palo Santo Hotel, you'll find a seasonal outdoor pool, Access to hot tub, a fitness centre, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palo Santo Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Charqui – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 70 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palo Santo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 663 out of 839 reviews
Rating 8 - Good. 153 out of 839 reviews
Rating 6 - Okay. 16 out of 839 reviews
Rating 4 - Poor. 4 out of 839 reviews
Rating 2 - Terrible. 3 out of 839 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are wonderful, addressing questions and requests immediately and without hesitation. It’s a sophisticated small hotel, with large rooms, comfortable beds and nice furnishings. The location in Palermo Hollywood was perfect for me - 10-15 minutes from the bustle of Palermo SoHo but in a quieter area. Great suggestions provided for Buenos Aires’ many renowned heladerias (ice cream) and restaurants. Great breakfast with tons of choices - however know carbs for gluten free folks. Even instant oatmeal would have been nice to pair with all the fruit, cheeses, eggs, juices, coffee and tea. But I’d be back anytime I visit the City. Professional, classy, and well run.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... this is the best boutique hotel in Buenos Aires. Staff absolutely wonderful. They are all ready to go above and beyond to fullfill your requests and make sure you have the best experience. The breakfast was absolutely wonderful: great variety from fruit to scrambled eggs. Pancetta, empanada, toast, cheese and serrano. Great spacious rooms, equipped with all the basics plus specials like wine, chips, soda, and alfajores, to satisfy end of day cravings. Made me felt safe, appreciated, and very special. Will be back on my next visit to this special city
Stayed 6 nights in Apr 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, gave us early check in. Very responsive to our needs and requests
Stayed 4 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Clarence, Kingsport

Liked: Staff & service, amenities, property conditions & facilities
They were great!! Because of an electrical issue, they moved us to Hotel Ilum for our first visit, 20-24 March. We returned on 5 April-9 April and they gave us their main suite!!! It was wonderful. Breakfast was good, but I really cannot recommend Charquu restaurant for other meals We would come again..
Stayed 4 nights in Apr 2025

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, local Argentinian flair

We arrived at 245am and left 7 days later at 11pm. Hotel arranged driver to EZE. Good breakfast and comfortable room with 3 twins for tres hombres. Nice neighborhood to walk and uber back or vice versa.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ernest S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ernest S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenos Aires 🇦🇷🌸

Fabulous Eco-Friendly Boutique Hotel in Palermo Hollywood - if seeking architectural detail housing option away city chaos surrounded by beautiful tree lined streets, restaurants, cafes, etc great option worth consideration Breakfast - Excellent Service - Good Facility - Nice Gym - small Rooftop Pool/Hot tub
Hotel Balcony
Restaurant Garden
Roof Top Pool
Don Julio Steak
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Agustin

Travelled with group
Liked: Cleanliness
Great location! Everything went well. Staff was friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

martin

Stayed 3 nights in Mar 2025

8/10 Good

Clarence, Kingsport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were moved to Ilum; it was fine
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Palo Santo

We stayed 3 nights at Palo Santo and really enjoyed our stay! Our room was very clean and well appointed. The a/c worked well and wasn’t noisy at all. We especially enjoyed the comfort of the mattress and the pillows. The bath towels are big and soft. For breakfast, they offer several delicious and healthy items, so we ate there everyday. The hotel is well located, near good places to eat. The hotel is ‘green’ and beautiful and everybody who works there just do an excellent job! We hope to be back soon! Thank you, Palo Santo, for your hospitality!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie-Josee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. Great service . Great location. Super friendly and helpful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Stayed 3 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little boutique hotel in Buenos Aires within walking distance of many bars, restaurants and parks and a short taxi ride from the centre. The rooms are very comfortable and have balconies. The staff could not be more helpful, especially those in the restaurant who work extremely hard.
Stayed 7 nights in Feb 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond when our flight was canceled and rebooked and they helped secure transportation from the airport at the last minute. Also, their breakfast was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Great location, spacious rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful eco-friendly design, very helpful staff!

The hotel is terrific - the photos are true to the experience, it is wonderfully designed and a nice respite from the city, while still being just a few steps from amazing shops and restaurants. The front desk staff were incredibly helpful with recommendations, and even helped us book a last-minute city tour when our self-booked reservation fell through. I will absolutely recommend this hotel to my friends and family visiting Buenos Aires.
Stayed 4 nights in Feb 2025

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Orville

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025