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Palo Santo Hotel

4.0 star property
VIP Access

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Photo gallery for Palo Santo Hotel

Sun deck
Interior entrance
Building design
Luxury Suite, Jetted Tub (Palo Santo) | Premium bedding, down duvets, pillow-top beds, minibar
Breakfast, lunch, dinner served; Argentinean cuisine, garden views

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Place, Distrito Arcos
    ‪4 min walk‬
  • Place, Palermo Soho
    ‪6 min walk‬
  • Place, La Rural Convention Center
    ‪17 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom, Terrace

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room

10.0 out of 10
Exceptional
(26 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

Palo Santo Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool and free use of bicycles are on-site.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
The free breakfast at Palo Santo Hotel gets high marks from our customers. During your stay, you're just a quick walk from Palermo Soho. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Argentinean cuisine and garden views while dining at Charqui
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Distrito Arcos and Palermo Soho
  • Airport shuttle service available for a fee
As a guest of Palo Santo Hotel, you'll find a seasonal outdoor pool, a hot tub, a fitness centre, and complimentary bicycles. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Palo Santo Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Charqui – Overlooking the garden, this restaurant specialises in Argentinean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 70 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palo Santo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 738 out of 929 reviews
Rating 8 - Good. 168 out of 929 reviews
Rating 6 - Okay. 16 out of 929 reviews
Rating 4 - Poor. 4 out of 929 reviews
Rating 2 - Terrible. 3 out of 929 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mart, Carthage

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room good . staff very helpful . many good restaurants nearby
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

Csaba

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 3 nights in Dec 2025

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was warm, consistent and efficient throughout the hotel. The room was spacious, well appointed and decorated, and immaculately clean. We also had a lovely balcony! Breakfast was very good with quality products.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique quaint vibe. Excellent staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was excellent - however, the "hot tub" is not hot…?
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff! Great location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful stay. Spacious, clean room, friendly staff. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marty D., Carthage

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfortable. Staff very efficient; especially Manuel . Palermo area . Nice clean rooms .
Stayed 2 nights in Nov 2025

10/10 Excellent

Gianna

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Staff were attentive and friendly. Rooms were clean and comfortable. Breakfast had many choices. Location was excellent and there were many restaurants in the area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy L

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely hotel. The rooms were clean and stylish. The bed was very comfortable . The amenities were great. The front desk staff, specifically Adrien, were fabulous! They treated us like gold, knew our names and made amazing dinner reservations for us! We loved the terrace for cocktails. Recommend adding a bit of music out there to make it even better! Breakfast was perfect. Loved it!
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel where everyone goes the extra mile to help.
Stayed 3 nights in Nov 2025

8/10 Good

Moshe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice Clean room in a very good location. reception was very friendly and helpful. Very limited Selection in breakfast and not so good service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property in a safe and walkable area of Buenas Aries. The rooms are clean and beautiful. The staff are helpful and informative and go above and beyond to make sure your stay is comfortable. The lovely breakfast is an added bonus.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and attentive staff.
Stayed 4 nights in Nov 2025

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the breakfast/meal options were great, and it was in the perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The overall condition and location of the hotel was outstanding, but more important, the staff were amazing! Everyone we encountered did everything they could to make our stay in Buenos Aires very special!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness
Good place. Clean and good servicw
Stayed 3 nights in Oct 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness
The front desk staff were very friendly and helpful in organizing a dinner and tango show for us and also a late check out with airport shuttle. We also needed a sewing kit in a hurry and they had one there for us in the appt . They were simply the best!!
Stayed 7 nights in Oct 2025

10/10 Excellent

GRECIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

VALERIA BEDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy!!! Totally recommend!

10/10 Excellent

Rhiannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2025