Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, Hilbert College
    ‪3 min drive‬
  • Place, Hamburg Fairgrounds
    ‪4 min drive‬
  • Place, Highmark Stadium
    ‪7 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.6 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Hamburg - Buffalo South. During your stay, you'll be within walking distance of South Shore Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium
  • Pets welcome for a fee
Comfort Inn & Suites Hamburg - Buffalo South offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Hamburg - Buffalo South. Free self parking is available.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1012 reviews
Rating 8 - Good. 265 out of 1012 reviews
Rating 6 - Okay. 174 out of 1012 reviews
Rating 4 - Poor. 104 out of 1012 reviews
Rating 2 - Terrible. 111 out of 1012 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
While the property boasted an 8.2 rating it was more like a 4. Ground floor room had broken window glass patched with tape. Bathtub had a patch in it. The nightstand was sticky in the front and had about an inch of dust in the back. Asked about pool and hot tub and the desk said they aren’t open. When asked for a discount the desk said we could not get one because we booked with an online booking. Breakfast was out of most things by 7:30. Looked good on the outside but looks are deceiving!
Stayed 1 night in Jun 2025

2/10 Terrible

Theresa

Travelled with family
My reservation was canceled without prior notification due to overbooking on a high demand weekend
Stayed 1 night in Jun 2025

10/10 Excellent

Ginger

Stayed 2 nights in Jun 2025

10/10 Excellent

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

2/10 Terrible

Jaki

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We was told that the pool was up and running but when we got there she told us no it was down for repairs then our room didn't have a fridge and the room smelled like dog or a sweaty person. I will not be coming back
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Amenities, property conditions & facilities
Stay servednitd purpose for a one night stay. Tub had some issues on side wall and TV was small. Bed was comfy and they give you enough pillows. Free breakfast was ok as well. Front desk was helpful trying to add stay for points but not friendly
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Stayed 1 night in Jun 2025

4/10 Poor

sunny

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, the bedsheets were like they haven’t been washed, room smells like it was used as a smoking room. I asked and confirmed with the staff and was told this is non smoking property so it shouldn’t be. The staff was very helpful but before making any decision they were calling management and mentioned that they will get in trouble if not. Checked out in very early morning and it was not a breakfast time, kids tried to have muffin and was told not to take it or she will get in trouble. I am like, we are paying for this. But any ways clearly choice hotels have reduced their standards. I will not stay there again and wouldn’t recommend it to anyone either.
Stayed 2 nights in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Shreedutta

Travelled with family
Disliked: Property conditions & facilities
I got this for $200 a day cost. It is not that value for price! Old property with 90s decors- lined wallpaper, old carpets, tiled floors. The TV remote working partially. Old amenities. Breakfast was ok with eggs, bacon and waffles. The juice machine mixing extra water in juice - the receptionist tried to fix and was successful to some extent. I’d compare it to motel 6, red roof inn level. For extra $20, holiday inn next door was available. Nothing big issues overall.
Stayed 1 night in Jun 2025

8/10 Good

Glenna

Liked: Cleanliness, staff & service
All fine for an overnight stay
Stayed 1 night in Jun 2025

4/10 Poor

Russell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors dirty. Shower curtain rod broke. Everything worn. Old TV. Breakfast was good. Bed ok. Nothing special but was the cheapest we could find.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

For our travels, it’s a good location.
Stayed 1 night in May 2025

6/10 Okay

Susan, Kingsport

Stayed 5 nights in May 2025

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The grossest hotel I’ve ever stayed at. I thought the roof was going to fall in and everything was broken or dirty. Third world country vibes.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Stayed 1 night in May 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not safe. I found the emergency exit door at the end of the hallway by the stairwell propped open with a rock so anyone could enter the hotel. When I told the front desk she was rude and acted like it was not a big deal and necessary for staff to have a smoke break or for people to walk their dog and get back in. She then tells me she’s the manager! There was no apology and laughed off my concern. Mind you there is a door next to it for a key card that was not working and actually had the exterior key tap removed from the wall. Clearly doesn’t care for the safety of their guests. Do not recommend!
Stayed 1 night in May 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort

Broken lock

Lock not working properly. Staff knew about it. No accessible rooms in the hotel per desk clerk.
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. My only issue was there was no housekeeping and clean fowls brought in daily. They told us every third day!!! Also our room was fairly close to lobby and midnight they woukd break out the vacuum and do housekeeping!!! Keeping us up.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunite event

Comfort inn and Suites Hamburg NY did cancel our and other reservations on May 4, 2025. They gave the rooms to the national Guards. Hotel sent a text and called to inform us that room was cancelled. At the last minute we had to scramble to find another hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is comfortable, quiet, and has a good selection for breakfast.
Stayed 1 night in May 2025