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Best Western Buffalo Inn & Suites

2.5 star property

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Property amenity
Exterior
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Individually furnished, desk, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
50 Freeman Rd, Buffalo, NY, 14221-7204
  • Place, Patriots and Heroes Park
    ‪3 min walk‬
  • Place, Regal Transit Center
    ‪6 min walk‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed) | Individually furnished, desk, laptop workspace, free WiFi

Suite, 1 Queen Bed, Non Smoking (Larger Room;with Sofabed)

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Individually furnished, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Individually furnished, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Bed, Accessible, Non Smoking

Standard Room, 2 Queen Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub | Individually furnished, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Buffalo Inn & Suites

A 24-hour fitness centre, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gift shops/newsstands.
Best Western Buffalo Inn & Suites offers 71 accommodations with a hairdryer and fans. Each accommodation is individually furnished. Cable televisions are provided.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Buffalo Inn & Suites. During your stay, you'll be close to Walden Galleria Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a gift shop, laundry facilities and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Walden Galleria Mall and 11 minutes from University At Buffalo - North Campus
Free breakfast is served. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Buffalo Inn & Suites. Free self parking is available.

This Buffalo hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (112 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Buffalo & Suites Buffalo
Best Western Buffalo Inn Suites
Eva Hotel BW Signature Collection
Best Western Buffalo Inn & Suites Hotel
Best Western Buffalo Inn & Suites Buffalo
Best Western Buffalo Inn & Suites Hotel Buffalo
Eva Hotel Buffalo Airport BW Signature Collection

Best Western Buffalo Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 893 reviews
Rating 8 - Good. 214 out of 893 reviews
Rating 6 - Okay. 81 out of 893 reviews
Rating 4 - Poor. 27 out of 893 reviews
Rating 2 - Terrible. 38 out of 893 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible especially Luis, our front desk person. He was exceptionally helpful. The room was spotless & we had an excellent breakfast. Safe parking. Services close.
Stayed 1 night in Dec 2025

8/10 Good

Runsheng

Stayed 3 nights in Dec 2025

6/10 Okay

JoAnne

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room was fantastic for the 5 of us - 2 queen beds and a sofa. The sofa was great because I don't sleep in a bed - I sleep sitting up. Not all hotels have a second option of sleeping. The past 2 hotels that I have been in the beds are 15 inches or height off the floor making it hard for someone like me with disabilities to get on the bed. As we were walking down to our room, I noticed how dirty the hall rug was this was a turn off to me. In the room there were 2 separate rooms. One had the double beds and then there was a sitting room. In the sitting room the thermostat did not work. It was on low cool the entire night - I wouldn't have mind it if it was summer but it is winter outside. The person who was at the front desk couldn't move us to another room because she didn't know if she could do that. Needless to say, I was cold that I doubled up on my clothes. The next morning I told a different person. No compensation for it at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

rayan

Stayed 1 night in Nov 2025

10/10 Excellent

Faith

Stayed 1 night in Nov 2025

8/10 Good

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Ledy

It was good and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

rayan

Liked: Cleanliness
Amazing
Stayed 1 night in Nov 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Small but well appointed room. Great for a solo traveler quick weekend trip. One small complaint is the shower doors leaked when using the overhead shower pooling on the bathroom floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis Ferrari

Stayed 1 night in Nov 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Coffee tasted pretty bad and was quite weak.
Stayed 1 night in Nov 2025

10/10 Excellent

Tobechukwu

Stayed 5 nights in Nov 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
It was a nice location with many restaurants nearby. We were in town for a bills game and it was an easy drive to the stadium. The room was very nice. My only complaint is the beds are uncomfortable. We did not try the breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room. Free breakfast was delish. Would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fantastic and big room!
Stayed 1 night in Oct 2025

10/10 Excellent

Reeta

Stayed 1 night in Sep 2025

6/10 Okay

WOODY

Liked: Cleanliness, staff & service
Room was good. You can hear the traffic, and airplanes all night. No pool kinda sucks. Smart TV was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorrie

Stayed 1 night in Nov 2025

8/10 Good

Kara

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

6/10 Okay

David

Stayed 1 night in Oct 2025