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Holiday Inn Express Hotel & Suites Hamburg by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Indoor pool
Room, Accessible, Non Smoking (2 Bed, Mobility Tub) | In-room safe, individually furnished, desk, laptop workspace
Lobby sitting area
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3565 Commerce Place, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪1 min drive‬
  • Place, Highmark Stadium
    ‪7 min drive‬
  • Place, University At Buffalo - North Campus
    ‪34 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

In-room safe, individually furnished, desk, laptop workspace

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Leisure)

In-room safe, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, individually furnished, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

This smoke-free hotel features an indoor pool, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Holiday Inn Express Hotel & Suites Hamburg by IHG gets good marks from our customers. During your stay, you'll be within walking distance of South Shore Golf Course. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Lake Erie and 9 minutes from Highmark Stadium
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Hamburg by IHG also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Hamburg hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Addison

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely amazing such a great time for me and my family
Stayed 1 night in Feb 2025

8/10 Good

Megan, Shelbyville

Everything was wonderful with the exception of a noisy heater that rattled all night long. I’ll try staying there again with hopes that it won’t happen again.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in not sure of bane of girl but went out of her way to makw sure everything was perfect had kids with us and she was so nice and pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Stayed 2 nights in Jan 2026

10/10 Excellent

Idelisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Staff very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities
very nice all around - would stary again very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room, lobby, and breakfast area were spotless. The receptionist was welcoming and informative. Lovely baked cookies on arrival. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable with great accommodations.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness
Great breakfast, close to Highmark Stadium.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Great room breakfast was good always a good stay
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly, helpful and offered good advice when we asked about nearby amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was easy & quick. Staff was friendly, the room was clean & neat. Breakfast was great too!
Stayed 1 night in Dec 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Staff courteous, Breakfast Great options & mattresses very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing all the way around thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Great
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Property conditions & facilities
Everything very welcoming from the hot soups, the beds, shower, to the breakfast
Stayed 1 night in Dec 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
needs rails in bathroom shower
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff went over and above to make what was already a great weekend, perfect!
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia, Central Square

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel!!!’
Stayed 1 night in Dec 2025

8/10 Good

Stacy

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great!
Stayed 1 night in Dec 2025