Filthy and decrepit building. Never saw a room because I wouldn't stay in a place this run down. I recommend bulldozing it and building a new facility - really.
Do not stay here, ever. We were given room 144. I didnât have high expectations, but this room was just terrible.
Wet carpet, smelled of mold, not cleaned from last stay, walls and shower in disrepair. Fixtures rusted, curtains had holes in them, bed was just uncomfortable. Shower was so dirty and had water damage on the wall above it. Quite literally the worst room Iâve ever stayed in.
Locals later told me this part of town is where they house migrants and homeless. Makes sense looking back.
The owner refused a refund initially but gave only half after pushback.
Really just a terrible experience overall. Thereâs better out there. Skip this place.
Room not cleaned, no toilet paper, no towels, front desk rufe. Called expedia to try to fix issue and front desk lied to them saying they would send housekeeping when they told me they don't provide housekeeping. Room is disgusting, hotel is essentially a construction zone with hazards in parking lot. Supposed to be pretty friendly but don't feel it is safe to walk dog and there is no where to go. I've stayed at red roof for years and they are always basic but good quality. Not this one. Awful.. Avoid!
I wanted a refund immediately and a refused. Reserved king and got two full. Room not clean, gum on the wall, mattress stained, just run down. Moved to a king but was a handicap room. Bug on the floor, worn out pillows, tv wasnât user friendly. Just awful
Upon registering for my room they did not mention anything about construction going on on the property, They put me in a room exactly where the construction of the porch, stairs to upstair rooms and pavement were going on. Very noisy, intrusive. Would not have stayed there if I knew this would happen. Not even a discount or other accommodations when I complained of this.
First, every day we have been here we have had to go to the office to get new keycards due to ours not working. We would have to wait for long periods of time due to no one being in the office. Additionally, our room is unsanitary to live in. Our original sheets had stains all over them. We took off the sheets and realized the entire mattress was filthy with additional stains. Whenever we requested new sheets, they had even more stains on them. We were also told we had to bring the sheets we took off the bed back to the laundry room which should not have been our job. The bathroom has had countless bugs in it as well. These conditions have felt unsafe and unsanitary and we are requesting a full refund for this terrible experience.
The bed sheets had not been washed. There were crumbs between the sheets. Really gave you the creeps.
When we checked in it was late, 11pm. We seemed to have interrupted a very loud drug deal taking place in the two cars we parked beside.
Certainly won't stay at this property or even aRed Roof In again.
It was 100$ Canadian and now we know why.