WoodSpring Suites Buford near Mall of Georgia-Lake Lanier propose de nombreux services de choix comme une salle de fitness ouverte 24 h/24. Le Wi-Fi est disponible gratuitement dans les espaces communs. Un parking en libre-service est disponible.
This is by far the worst experience ever in my life. I arrived at hotel, lady behind counter was not welcoming. She gave the room key and when I opened the door the room was occupied. This was very embarrassing for me and the family. I asked for another room and key she gave me would not open the room. She tried rescanning the room 4 times. She finally game another room and the room next door was having a party with loud music. I called the front desk and they did not help. One of the workers was in uniform smoking what looked like a blunt with weed. The floor were dirty, the laundry mat floor had water leaking into the hall way. This hotel was an absolute mess ran by people that don't care and make it into the low income projects.
I left when I checked in and asked for a refund due to a clump of hair on the floor, stains on the sheets , no shampoo or soap in the shower, even the towels had stains on them and I have not received it, I will be charging back my stay, stay away from here and spend the extra $10 at a better hotel, the 2nd shift staff at the front desk also was very rude and had an attitude, here are the images of the nasty room
24 customers service desk was not open when we arrived we had to wait on someone to come let us in as it was storming outside , out of all the rooms there was available I was placed at the top floor with three kids and our suitcases etc , help was never asked if needed . Thereâs no breakfast the bed was worse than a jail cot and so noisy ever turn you made! Just all the way around upsetting and put a big affect on our family trip
The property says it's has breakfast, pool, unfortunately not even towels we get. It's an extended stay but the website so not made any mention of it. Very disappointed đ
I had a great stay and will be staying there in the future, its nice and clean, great rooms, i would Recommend bringing your own bathroom towels, toilet paper, Washcloths, ect , Since it seems they dont provide much
One of the worst hotels Iâve stayed at. For the week and a half I was here I had to move 3 rooms bc of the noise. Iâve also encountered a domestic dispute where a man threw the womanâs stuff out the room. Cleaning staff does not clean your room during your stay and when moving rooms they tried to put me in a room claiming it was clean but there was dog hair all over the floor. The first room I was in it was missing the top cover and the pillows for that bed were on the opposite bed a picture was provided. Just not a great experience!
Did offer the principal amenity I.e., cooking facilities in the room
Room was supposed to be no smoking and reeked of smoke.
Changed my room after complaining 24 hours later
When they changed my room, they did not provide towels for another 24 hours.
I checked out the morning of the 7th.
Nice clean spacious roomâŠNice AirâŠ
Bed was hard and very uncomfortableâŠ
No rest No sleep while I was there. Other than the bed everything else was fineâŠ