Hotel in Bury St Edmunds with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Best Western Priory Hotel. During your stay, you'll be within walking distance of CurveMotion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Enjoy garden views while dining at Garden Restaurant
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a porter and luggage storage
Just a 2-minute drive from CurveMotion and a few minutes from The Malthouse Project
Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Priory Hotel. Self parking is free.
This 3-star Bury St Edmunds hotel is smoke free.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Garden Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
Languages
English, Spanish, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Garden Restaurant
Family friendly
In-room sofa bed
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Meeting room
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet, per night
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately GBP 12.95 per person
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 15.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds
Best Western Priory Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very helpful staff, particularly many at breakfast. Disabled and he was very helpful.
Marion
Stayed 1 night in Apr 2025
10/10 Excellent
Liz
9 Apr 2025
Liz
Stayed 1 night in Apr 2025
6/10 Okay
Jack
7 Apr 2025
Disliked: Cleanliness
It was ok for just a bed for the night not more
It was ok easy check in and out. Room was relatively dusty with cob Weber on lamp. Bathroom looked like it needed a deeper clean as had mould around seals and on ceiling. Also I had a disabled room which wasn’t need and thankfully not as the hand rail on the door poked as though it wouldn’t last much longer as there was a gap between the screws and door. Also had weird blood like stains in bathroom. Also the tv was very dated and wasn’t smart and the normal tv channels didn’t work as kept stuttering and cutting out. Thankfully had something I could plug in to watch tv. Though defiantly didn’t seem like a hd screen
Room ok if a little dated
TV in room did not work, when reported to a member of staff they seemed nonchalant and didn’t care. Said it would be looked at tomorrow (after I left)
I was charged for the stay again on checking in which I had to chase hotels.com & try to find a staff member in the morning that could eventually do a refund.
Most unfriendly and unhelpful business that I have had the misfortune to stay at
The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!
Daniel
Stayed 1 night in Mar 2025
4/10 Poor
D
19 Feb 2025
Liked: Cleanliness
No hot water
No hot water. That’s all I’ll remember about the place.
D
Stayed 2 nights in Feb 2025
10/10 Excellent
Peter
Business traveller
13 Feb 2025
Great place to stay
Stylish comfortable welcoming and relaxing
Peter
Stayed 1 night in Feb 2025
4/10 Poor
Paul
Business traveller
27 Jan 2025
Liked: Cleanliness, staff & service
Lodges comfortable enough but walls very thin.
I have stayed before, previously in the main house. This time i was in one of the lodges, detached from the main building. My problem wasn't with the hotel or staff, however the walls between rooms are very thin, my neighbour decided to have a 2 hour telephone converstaion that i could have joined in with! At 6.30am her alarm started to go off, unfortunately she had already left the room so it continued to sound without anyone there to turn it off.
Paul
Stayed 1 night in Jan 2025
8/10 Good
Richard
Travelled with group
22 Jan 2025
Liked: Cleanliness, staff & service, amenities
A good stay. Only downside was gap in the bedroom window which you could put your hand through leading to excess traffic noise which was disappointing.
We had room 54. Unfortunately it had an odd musky smell and we had an horrendous night due to the front door of the room banging due to wind that evening. The front door has what can only be described as too much room between the door and sill surrounding it so it is not a tight closing door.
Nothing like a bad nights sleep when away.