This is our second time staying in Copala, first time in this unit. The condo was very well maintained, high end appliances, furniture and televisions. Communication was great. Grill ran out of gas during our stay and they filled the next day. Hot tub on the rooftop was great. The unit is very quiet, never heard a neighbor the entire time there. A rental car is a must have, but everything is very accessible and resort access is great. We will stay again.