We have stayed at multiple properties in Mexico, including three different Villa properties, and this one certainly did not disappoint. Susan, and all her connections for concierge, transportation, etc., are awesome and very communicative. We had a little hiccup with our flight (missed our connection), which delayed our arrival by 24 hours, but Susan's contacts for transportation & concierge were quick to adjust plans for us. The fresh pico de gallo, guacamole and margaritas were fantastic upon arrival. The grocery order was also incredibly convenient. The condo was very clean with all the amenities (and more) one would need for the week. The pools and beach area were great, on-site dining options fantastic, and proximity to town/restaurants/attractions was also great! Absolutely zero complaints, and a fantastic family vacation!