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Cairns Sheridan Hotel

4.0 star property

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Photo gallery for Cairns Sheridan Hotel

Outdoor pool, pool umbrellas, pool loungers
Lounge
Sun deck
Sun deck
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
295 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪11 min walk‬
  • Place, Cairns Base Hospital
    ‪16 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2

View all photos for King Suite

Interior

King Suite

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

8.8 out of 10
Excellent
(52 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2

View all photos for Spa Suite

Interior

Spa Suite

  • Sleeps 3

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

Queen Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

One-Bedroom Suite

  • Sleeps 3

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About this property

Cairns Sheridan Hotel

Hotel connected to the convention centre in Cairns with free parking
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Cairns Sheridan Hotel offers 74 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cairns Sheridan Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Cairns Esplanade and Cairns Esplanade Charles Street Parkland
Cairns Sheridan Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Cairns Sheridan Hotel. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cairns Sheridan Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (AUD 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 18 to 25 per person
  • Extended parking fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cairns Sheridan
Cairns Sheridan Hotel
Hotel Sheridan Cairns
Sheridan Cairns
Sheridan Hotel Cairns
Cairns Sheridan Hotel Hotel
Cairns Sheridan Hotel Cairns North
Cairns Sheridan Hotel Hotel Cairns North

Cairns Sheridan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kelvyn

Disliked: Cleanliness, property conditions & facilities
Poorly maintained, air-conditioning excessively noisy making it hard to sleep with it running, dining area not cleaned, food scraps and crumbs over foor successive days. Positives... rooms clean and tidy
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The noise of the plumbing from the other rooms was really loud.
Stayed 1 night in Oct 2025

4/10 Poor

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The street noise was loud. Normal speaking voices in the hallway could be heard. And late at night some person was banging on a door and yelling.
Stayed 1 night in Oct 2025

8/10 Good

Maree

Liked: Cleanliness
Staff friendly room clean bathroom little old needing some work but was very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Stayed 2 nights in Oct 2025

8/10 Good

Terry

Clean. Easy access to eateries
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
At first I did not want to stay. Didn't seem the safest area. Youth in carpark talking drugs and drinking when I arrived. Hotel was willing to give refund and reassurance was given this was unusual. Well handed by the hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Fonso

Liked: Cleanliness, staff & service
Air conditioner was noisy. Fridge took 24hours to cool down and i had medicine that needed to be refrigerated. The bed was uncomfortable. Everything else was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

shaniqua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean rooms aircon works as a breeze Showers nice great pressure Excellent service from staff Food is great
Stayed 2 nights in Oct 2025

8/10 Good

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Stayed 3 nights in Sep 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful.
Stayed 1 night in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Close to car hire venues
Stayed 1 night in Sep 2025

2/10 Terrible

Daryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not safe. I would like to speak to someone from Orbitz as I booked this as you recommended this hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was disappointing for the price hotel was spotless and well maintained very good value for the price
Stayed 1 night in Aug 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service
Internet reminded me of the early 2000’s - buffering, buffering… Staff were great. Friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Semisi

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport when staying for just the night. Otherwise staff went above and beyond their duty. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities
For one night stay was close to airport and good transport buses.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Business traveller
Not safe outside
Stayed 2 nights in Aug 2025

4/10 Poor

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel based on the reviews, but I was very disappointed. Even the guests checking out before us said it was the worst hotel they have stayed at so far on their vacation. The area around the hotel was sketchy. We had breakfast at the restaurant one morning and learned not to eat at the hotel for the rest of our stay, but there are very limited dining options in the area. The bed was very uncomfortable, the toilet was constantly running and there was a weird smell in our room. I would stay much closer to the Port if I were to visit Cairns again
Stayed 3 nights in Aug 2025

8/10 Good

Eli

Stayed 3 nights in Aug 2025