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Aparthotel

Citysider Cairns

Property class: 3.5

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Photo gallery for Citysider Cairns

A multi-story building with a sign for CitySider, indicating it is a holiday apartment complex.
A swimming pool with a sunshade, lounge chairs, and tropical plants.
A modern living room with a glass dining table, two sofas, and a television.
A modern kitchen with white cabinetry, a stove, a microwave, and a window with a view of greenery outside.
One Bedroom Apartment with Pool View | Living area | LCD TV, Netflix, streaming services

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
17A Upward Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪18 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Apartment

A living room with a sofa, coffee table, and a dining table with chairs. There is a TV on a stand, a ceiling fan, and a window with curtains.

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A bright, well-lit room with a dining table, white chairs, a sofa, a ceiling fan, and a TV on a wooden stand.

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area | LCD TV, Netflix, streaming services

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment With Pool View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

One Bedroom Apartment With Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

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  • Washing machine
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About this property

Citysider Cairns

This smoke-free aparthotel features dry cleaning, laundry facilities and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium digital channels and Netflix. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries. Additionally, rooms include washers/dryers and air conditioning. In-room massages and hairdryers can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Rooms are accessible via exterior corridors. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony/patio
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Shopping centre, railway station and bus station shuttle shuttle service available for a fee
WiFi is free in public spaces. A theme park shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Self parking is free.

This 3.5-star aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 20 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Car not required
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 75 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 162 reviews
Rating 8 - Good. 58 out of 162 reviews
Rating 6 - Okay. 15 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 0 out of 162 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, check-in, communication, listing accuracy
The host was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
They rooms were perfect ,and the staff were amazing ,very helpful,and it is a lovely quiet place to stay,loved it
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet and safe. Ground area was very clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful, the staff are very helpful and friendly. Perfect place for me to stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

RuMaNa

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, amenities, location everyone was extra ordinary. Felt like home.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, amenities, communication
Great place
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely, helpful and friendly and they couldn't do enough to make me feel welcome and to enjoy my time in Cairns.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Shireesh

Disliked: Listing accuracy
Clean and comfortable accommodation. Would be good if they charge a few dollars more than look to make money by charging for Toilet rolls, body wash soap etc (they only provided 1 very small tablet of body wash soap)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers friendly and helpful going the extra mile to make guests feel welcome and the stay very relaxed and enjoyable. Property landscaped beautifully and well maintained.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Matthew

Liked: Communication
Walking distance to all things in Cairns.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Staff were very helpful
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

narumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners are very friendly and helpful. They live in the place so it is easy to contact them.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

YOKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very good stay with a friendly owner and a spacious and comfortable room. Thank you!
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Lesley

Liked: Amenities, property conditions & facilities, communication
Friendly staff
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Pranjal

Liked: Property conditions & facilities
Need elevator after long day of sight seeing.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Naib

Liked: Cleanliness, room comfort, communication

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, communication
Apartment was spotless with all amenities including a/c not just kitchen but also in the bedrooms. Close to Eaplanade only 5min by car. Owners extrememy helpful. He also took my large heavy luggage up the stairs 🙂
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heinrich and his wife were great hosts. Beautiful clean apartments close to the Esplanade. We stored our baggage with them when we arrived and before leaving as our flights arrived early and left late. They gave us really great local recommendations for trips and local fresh barramundi. The apartment is gated for extra security and is well stocked with a kitchen, tea, coffee and the essentials. It was a lovely week in Cairns.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication
We had a perfect stay at Citysider Holiday Apartments! The apartments were very spacious and ideal for our family with small children. Everything was clean, comfortable, and well-equipped. While the location isn’t the most central, everything is still within walking distance if you don’t mind a bit of a walk. A special thanks to Manager Heinrich – he was incredibly helpful and friendly, truly going above and beyond to make our stay enjoyable. Highly recommended!
Stayed 13 nights in Jul 2025
Verified review

10/10 Excellent

Margie

Liked: Cleanliness, room comfort, communication

Nice apartment with full kitchen

nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Rachael

Liked: Cleanliness, amenities
We had a good stay here, was only a 1k walk to the Esplanade, shops were also close by. Fairly clean in the unit, did find some things left by previous guests. If offering a clean/sheet change after a 7 day stay, perhaps this could be done in the middle of the stay, as we had 8 nights and it didn't happen.
Stayed 8 nights in Jul 2025