6/10 Okay
Giampiero
Travelled with family
26 Jan 2026
Disliked: Cleanliness, property conditions & facilities
Hardly ever write reviews but compelled to do so on this occasion. Photos show laminate floor boards, ceiling spot lights and indoor plants - it looked really nice and drew us in. The reality was different. Our 2-bedroom apartment was very, very tired and worn out and in desperate need of updating. All furniture was extremely worn out and needs to be updated. Beige tiled bathrooms, beige/off-white tiles in open plan living/kitchen/dining space, very worn out beige carpets in bedrooms, nil support in dining chairs; you sink into them. The lounge/sofa in living area also needs updating; worn out, stains, nil support. Nil indoor plants. Provide insect/mosquito repellent coils to use in balcony. The iron in the room had a frayed cord with wires visible. We thought it was unsafe to use and took to reception. The brought a different iron (with cap for the water compartment for steam missing) but at least it was safe to use. There is +++ black mould in the rubber seal of the front-loader washing machine and in the detergent dispensing drawer - this can be prevented by good hygiene practices, irrespective of the location being far north QLD, since there was no mould/mildew anywhere else in the apartment. The reception staff were always extremely attentive and helpful!
Giampiero
Stayed 3 nights in Jan 2026






































