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Novotel Cairns Oasis Resort

Property class: 4.5

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
An outdoor seating area with tables and benches, a pool, and a bar.
A bar area with a pool view, outdoor seating, and ceiling fans.
An aerial view of a hotel with a central swimming pool, multiple balconies, and surrounding greenery.
A spacious lobby with high ceilings, a large patterned carpet, and two curved sofas with blue cushions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

A resort with a large pool, multiple buildings, and palm trees.

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with two chairs, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Pool View

A resort with a large pool, multiple buildings, and palm trees.

Deluxe Room, 2 Queen Beds, Pool View

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, and a large abstract painting on the wall.

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite (Deluxe)

A modern hotel room with a large bed, a wooden headboard, a side table, a chair, and a large mirror.

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room 1 King Bed, Accessible Room

A modern bathroom with a curved shower, a sink with a mirror, and toiletries on the wall.

Deluxe Room 1 King Bed, Accessible Room

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A resort with a large pool, multiple buildings, and palm trees.

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a large abstract painting on the wall.

Superior Double Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a balcony with a view, and a painting on the wall.

Superior Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Cairns Oasis Resort

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Cairns Oasis Resort's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Moku
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Cairns Night Markets and 6 minutes on foot from Cairns Esplanade
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Moku – Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Moku Bar + Grill – This bar serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club – This poolside bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 978 reviews
Rating 8 - Good. 295 out of 978 reviews
Rating 6 - Okay. 87 out of 978 reviews
Rating 4 - Poor. 32 out of 978 reviews
Rating 2 - Terrible. 16 out of 978 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay with very good amenities would recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jean luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to promenade,excellent buffet breakfasts, parking spacious,room very quiet
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area. Fantastic location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast’s
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lawrence

Friendly staff made us feel welcome.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leigh Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Novotel it was in an ideal position close to everything I needed the staff so lovely and helpful breakfast was great, and they surprised me with a bottle of wine and cake fir my birthday , such a thoughtful gesture thank you George
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Mandeep

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Helpful staff, outdated rooms and boring breakfast
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful hotel in a great location. Rooms were lovely and clean. The beds were so comfy. The only complaint is the wifi. If you have kids that need wifi, you may want to look at another hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Barbara

2nd stay here in 3 weeks. Lovely hotel, staff are lovely and the breakfast is very good. Very clean, would recommend. Great place for kids with the little beach they have and activities in the holidays
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tina and Dave

Pretty average hotel, a little shabby, ratings via hotels.com before our visit were a little misleading.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kantesha Rossie-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Taalei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and parking great swimming pool amazing
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Sina

Liked: Cleanliness, staff & service
Nice Pool, ol
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dragos G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shafakkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes both excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, convenient location, lovely staff!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bojana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and spotless,with great decor and crisp bed sheets.The breakfast buffet was delicious ,with a huge variety of options!The staff were attenrive and went out of their way to ensure that we were comfortable!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Chakravarthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and relaxing
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cameron Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and staff were great.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location, food. Expedia has this classified as a three star hitel; WAY BETTER!!! We are staying in three star hotels throughout Australia and this one puts them all to shame. Way to go Novotel Cairns!!!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice premium hotel in a good location
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Myung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit nosy at night and early morning (next room, cleaning, talking in front of my room...)
Stayed 6 nights in May 2026