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Sanctuary Palm Cove

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Photo gallery for Sanctuary Palm Cove

On the beach
Aerial view
50-inch Smart TV with digital channels, TV, DVD player
Dining room
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
6 Cedar Road, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪2 min walk‬
  • Place, Macalister Range National Park
    ‪3 min drive‬
  • Place, Vie Spa Palm Cove
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Apartment, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed (Garden)

Studio, 1 Queen Bed (Garden) | Terrace/patio

Studio, 1 Queen Bed (Garden)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Private Retreat

1 Bedroom Private Retreat | Living area | 50-inch Smart TV with digital channels, TV, DVD player

1 Bedroom Private Retreat

9.0 out of 10
Wonderful
(2 reviews)
  • 139 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Courtyard Villa

2 Bedroom Courtyard Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

2 Bedroom Courtyard Villa

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Standard Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

50-inch Smart TV with digital channels, TV, DVD player

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(13 reviews)
  • Lagoon view
  • 176 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

1 bedroom, premium bedding, in-room safe, individually decorated

Three Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

View all photos for One Bedroom Private Retreat

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Private Retreat

  • Sleeps 2
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Private Pool, Garden Area

Villa, 3 Bedrooms, Private Pool, Garden Area | 1 bedroom, premium bedding, in-room safe, individually decorated

Villa, 3 Bedrooms, Private Pool, Garden Area

  • 165 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

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4.4 out of 5, Excellent, 1,000 reviews
The price is CHF 217
includes taxes & fees
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About this property

Sanctuary Palm Cove

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills. Weekly housekeeping is available.
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a weekly basis.

An outdoor pool, a children's pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sanctuary Palm Cove, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 5 minutes on foot from Palm Cove Beach and a 3-minute drive from Wet Tropics of Queensland
  • Airport shuttle service available for a fee
Sanctuary Palm Cove offers its guests a kids' pool, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Self parking is free.

This 5-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cots (infant beds) are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 298 out of 329 reviews
Rating 8 - Good. 25 out of 329 reviews
Rating 6 - Okay. 5 out of 329 reviews
Rating 4 - Poor. 1 out of 329 reviews
Rating 2 - Terrible. 0 out of 329 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Awesome place
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good sized accomodation, super friendly staff owners, easy car hire w no hidden extras. Highly recommend.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Apartments are spacious and well maintained.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lovely pool. Staff were so friendly and helpful with good recommendations. Would definitely stay again ☺️
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already planning our next visit.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! So beautiful and peaceful being surrounded by nature. Staff are great. Will definitely stay here again.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Our studio apartment was spotless and had everything in it that we needed, it even had a 210cm TV (SO BIG). The couple who oversaw "Sanctuary Resort" were both delightful and nothing was too much trouble for them. Would we go back? Absolutely!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, lots of space and the private pool was a hit with the children
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay, everything was perfect, nice place near to the beach.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Raelene

Liked: Cleanliness, amenities, property conditions & facilities
Room needs attention , a little dated.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
A peaceful and tranquil escape. Everything was beautifully maintained, clean and very comfortable. Staff were friendly, approachable and helpful. Highly recommend staying at Sanctuary.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Esther Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great property! Staff helpful and answered any questions we had about the area. Our apartment was excellent, very clean and roomy.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property!! Beautiful!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to the beach and shops/restaurants but private and quiet. Had a large, heated pool, which we made very good use of. Highly recommend.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only place to stay in Palm Cove

Our second visit and amazing accomodation plus the absolute best front of house service.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Daniel Bekele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, clean and comfortable.
Verified

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Sanctuary is a wonderful place to stay. The apartments are spacious, the grounds lovely and very well kept and the pool is great.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities
What a wonderful place! Front desk people were so kind and helpful! The place truly is a sanctuary in the middle of the rain forest and true to the pictures that are posted. Every studio or apartment is nested in luscious green surroundings and make you feel like you are in the middle of the rain forest! What a feeling. Pool is amazing and access to the esplanade for a walk on the beach and shops is just across the street. Very convenient! Amenities and space was well cared for and clean. Would return and rebook here. Enjoy your stay… they make you feel like a vacation!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Everything 10 out of 10
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025