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Aparthotel

Southern Cross Atrium Apartments

4.0 star property

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
BBQ/picnic Area
Exterior
Reception
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor space

Explore the area

View in a map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Night Markets
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment with Pool View

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment with Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One-Bedroom Apartment with Pool View

  • Sleeps 3

View all photos for Studio Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • Sleeps 2

View all photos for Deluxe One Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe One Bedroom Apartment

  • Sleeps 3

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About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, near Cairns Esplanade
This aparthotel features 3 outdoor pools, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a balcony. Added amenities include a flat-screen TV, a stovetop and a rice cooker. Housekeeping is available on request.
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Southern Cross Atrium Apartments. During your stay, you're just a quick walk from Cairns Central Shopping Centre. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. This upmarket aparthotel has 160 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a balcony/patio.
  • Each apartment offers a balcony or patio, a flat-screen TV and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 3 outdoor pools
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Cairns Central Shopping Centre and 10 minutes on foot from Cairns Esplanade
As a guest of Southern Cross Atrium Apartments, you'll find 3 outdoor swimming pools, a sauna, and a fitness centre. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Southern Cross Atrium Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cairns aparthotel.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Car hire
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 6:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Reviews

Southern Cross Atrium Apartments Reviews

8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 672 out of 1599 reviews
Rating 8 - Good. 675 out of 1599 reviews
Rating 6 - Okay. 177 out of 1599 reviews
Rating 4 - Poor. 49 out of 1599 reviews
Rating 2 - Terrible. 26 out of 1599 reviews

Reviews

8/10 Good

sharyn

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy there.Everything was close.If we go there again we will request the bottom floor as going up and down the stairs was a lot but not your fault. Thankyou
Stayed 8 nights in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose a 1 bedroom deluxe apartment & it was compact but very clean & good self contained apartment with everything we needed. Big kitchen with large fridge, but no indoor eating table. Retiled new shower, washing machine, dryer in bathroom (timer wasn’t working & only hot cycle worked), comfortable queen size bed. Outdoor patio leading into nice pool area with good size dining table. It’s very close to Cairns Central Shopping Centre It is a dark apartment so have to have lights on. It isn’t sound proof so outside noises can be heard as well as some noises in other apartments & door between bathroom & bedroom is bifold so noises can be heard. It’s quite noisy in mornings with comings & going’s but generally quiet other times & security gates close at. 9.30 pm so quieter at night. The pools/spa were not heated The Kuranda rail line runs at back & it is near a main road
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Scott

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Just a great place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Complaint would be the wireless internet and the streaming device on the TV in our room was constantly dropping out and the internet was terrrible. Only other issue I was on crutches and we were placed on the top floor and there are no lifts this meant that we could not go out as planned due to this issue. The apartment was nice clean and well maintained just the above let it down.
Stayed 5 nights in Aug 2025

6/10 Okay

Debra

Travelled with family
Disliked: Amenities
We did not know there was no elevator for the apartment. We had a lot of luggage and I just had a knee replacement so the stairs were an inconvenience. The apartment was very muggy even with the a/c on. It was conveniently located for what we needed.
Stayed 3 nights in Aug 2025

6/10 Okay

Allan

Disliked: Property conditions & facilities
Rooms small
Stayed 6 nights in Aug 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and in need of a Reno. The mattress was damaged and the springs made a twanging noise every time I got in and out of bed. The lady at reception showed no interest in fixing it. The lady at reception treated customers as though they were an inconvenience to her day. Some garbage truck came in and clanged and had its reversing noise on shortly after 6:00am every other day. After electing not to pre-pay the apartment tried to charge my credit card anyway. The pools were ok but squashed in between apartment blocks and therefore never saw sunlight and therefore were cold.
Stayed 12 nights in Aug 2025

10/10 Excellent

francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location. very nice accommodation
Stayed 6 nights in Aug 2025

10/10 Excellent

Tasi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noisy at night when guests use the pool. To be expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sachiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Japanese receptionist was very gentle and kind. The room is clean and tidy. Everything you need is prepared. Shopping center is next to the hotel so we enjoyed cooking and had breakfast and dinner at the balcony using stand light. Not gorgeous but enough to do everything.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great place to stay very clean and quite
Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome, rooms were clean and comfortable. Walking distance to everthing we needed.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice apartment. Good location. We were quite comfortable there.
Stayed 2 nights in Jul 2025

8/10 Good

judith

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Home away from home

Great location and facilities, just a bit dated. From 2024 to 2025, they have updated the tv set up. Shopping centre is a 2 min walk and centre of town takes 5 mins, prominade about 10 mins. Has a set of three pools where only one is heated. Great for the hot days!! Cooking facilities are always good. Always our go to.
Stayed 11 nights in Jun 2025

8/10 Good

John, Elwood

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, room comfort
Good rooms clean property Gym is starting to look a bit old and tired and sauna didn't work But in a good location
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonelle

Liked: Cleanliness, amenities, property conditions & facilities
Cooking facilities, good fridge in room. Clean bathroom/toilet. Comfy bed. Balcony with chairs and table. Multiple pools with bbqs. Laundry room. Walking distance to shopping mall and town. View of mountains. Parking close.
Room.
Pools
Room, bed.
Stayed 5 nights in Jun 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
loved this apartment, had everything i needed for my weeks stay and cooking. microwave, stove and large fridge, toaster and kettle and the balcony is spacious , i had a nice pool view and could enjoy the peaceful sunsets. secure complex with plenty of parking. loved the pool area, 3 pools and multiple jacuzzis and BBQs and plenty of seating. the gym was a bonus, 4 cardio machines and some dumbells and other small equipment. the on-site store has essentials and cold drinks if needed. the mall is across the road so coles/bws/woollies all on your door step and only 10 mins walk to the esplanade. only down side was my block room was close to the main road making lots of traffic noise late /super early on working days which even ear plugs couldnt block. there are also many trees on the site attracting noisy birds! would definitely return when back in cairns
Stayed 6 nights in May 2025

10/10 Excellent

Simone

Stayed 3 nights in May 2025