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Tropical Queenslander

3.5 star property

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Photo gallery for Tropical Queenslander

Basic Studio Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board
2 outdoor pools, pool loungers
Lobby
Fridge, microwave, coffee/tea maker, electric kettle
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
287 Lake Street, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Central Shopping Centre
    ‪2 min drive‬
  • Cairns Marlin Marina
    ‪5 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Reef Studio

Family Reef Studio | In-room safe, desk, soundproofing, iron/ironing board

Family Reef Studio

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Reef Studio

In-room safe, desk, soundproofing, iron/ironing board

Twin Reef Studio

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Basic Studio Suite, 2 Bedrooms

Basic Studio Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Basic Studio Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Reef Studio

Reef Studio | In-room safe, desk, soundproofing, iron/ironing board

Reef Studio

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tropical Queenslander

Hotel with 2 outdoor swimming pools, steps from Cairns Esplanade
2 outdoor pools, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Tropical Queenslander offers 58 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tropical Queenslander, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Cairns Esplanade and a 3-minute drive from Cairns Central Shopping Centre
Tropical Queenslander offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Tropical Queenslander. Free self parking is available.

This 3.5-star Cairns hotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Tropical Hotel Queenslander
Tropical Queenslander
Tropical Queenslander Hotel
Tropical Queenslander Hotel
Tropical Queenslander Cairns North
Tropical Queenslander Hotel Cairns North

Tropical Queenslander Reviews

Reviews

6.4
Rating 10 - Excellent. 41 out of 309 reviews
Rating 8 - Good. 93 out of 309 reviews
Rating 6 - Okay. 84 out of 309 reviews
Rating 4 - Poor. 56 out of 309 reviews
Rating 2 - Terrible. 35 out of 309 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Travelled with partner
Disliked: Amenities
Under the impression we were booking more apartment with separate bedroom. When we good there, no separate bedroom and wifi was so poor we had to charge rooms and ended up in motel room and paid too much for that. Kitchenette was almost non-existent ans no real area to sit and eat so had to eat dinner out every night. Wouldn't stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Foram

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

6/10 Okay

Syed

Travelled with family, Travelled with family and small children
Liked: Amenities
Great location but service could be better, cleanliness of the property needs to improve as well. Seen plenty of cockroaches right at the doorstep of our room.
Stayed 4 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuliia

Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph G

Stayed 3 nights in Nov 2024

10/10 Excellent

Tamiley

Liked: Staff & service, amenities, property conditions & facilities
It was great love to stay here again
Stayed 1 night in Nov 2024

8/10 Good

Shiralee

Really great location. Staff helpful and friendly. Very good price for what you get. Really enjoyed all the amenities, toiletries inside the room. They thought of everything.
Stayed 3 nights in Oct 2024

4/10 Poor

Janette

Disliked: Property conditions & facilities
Comfortable bed. Good kitchen facility. Narrow steps to level 1. Needs refurbishment. Planes noise.
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Sep 2024

8/10 Good

Teila

Liked: Cleanliness, staff & service
Thanks, we enjoyed our stay. Close to food and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay. The place is very clean and comfortable
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photos are not of where you are staying or were taken 20 years ago. The mattresses were stained and the walls and carpet not very clean, the lock on the door moved. There were people outside in the corridors and it didn’t feel very safe there.
Stayed 12 nights in Aug 2024

4/10 Poor

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and compact and over price,
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before whilst my partner was in Cairns Base Hospital. It gave me peace of mind to park my car at the property and know it was safe, especially with the gate being locked at nighttime. It is conveniently located and within walking distance of the hospital. Excellent reception and housekeeping service.
Stayed 1 night in Jul 2024

6/10 Okay

Simon, Chelmer

Disliked: Property conditions & facilities
Bit of a walk to town. Very run down.
Stayed 1 night in Jul 2024

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convivence of the location, my room was nice and clean. I enjoyed my stay at the Tropical Queenslander.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Naomi

Travelled with family
The room needs to renovated. It feels & looks like things have been bogged & siliconed very unsuccessfully. The were quite a few of the local Indigenous population just hanging which made us uncomfortable. Very comfortable beds though & very close to the northern end of the esplanade.
Stayed 1 night in May 2024

8/10 Good

Catharine

Stayed 1 night in Apr 2024

6/10 Okay

Chris

Stayed 1 night in Jan 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2023

8/10 Good

Lyn

Travelled with family, Business traveller
Liked: Cleanliness
To look at the property was not clean or inviting Our room was clean and close to hospital
Stayed 1 night in Nov 2023

8/10 Good

Lyn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Archibald

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub was black. There was barbed wire on the fences. It felt like being in a prison camp
Stayed 1 night in Oct 2023