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Hôtel Metropol

3.0 star property

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Photo gallery for Hôtel Metropol

Front of property
Designer toiletries, hair dryer, towels, soap
View from room
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
45 Quai du Rhin, Calais, Pas-de-Calais, 62100
  • Place, Musée Mémoire 1939–1945
    ‪2 min walk‬
  • Place, Museum of Fine Arts Calais
    ‪7 min walk‬
  • Place, Calais Beach
    ‪20 min walk‬

Room options

View all photos for Double Room, City View

Double Room, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, City View

8.4 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, City View

View from room

Twin Room, City View

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, City View

Triple Room, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, City View

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room with City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room with City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room with City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Twin Room with City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hôtel Metropol

Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Hôtel Metropol offers 40 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 95-cm flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Metropol. During your stay, you're just a quick walk from Parc Richelieu. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Burghers of Calais and Calais Hotel de Ville
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hôtel Metropol, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel Metropol also features concierge services, complimentary newspapers in the lobby, and room service (during limited hours). Parking is available for a fee.

This 3-star Calais hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
On-site venue – This bar only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 95-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Covered self-parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Metropol Calais
Metropol Calais
Hôtel Metropol Hotel
Hôtel Metropol Calais
Hôtel Metropol Hotel Calais

Hôtel Metropol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 118 out of 295 reviews
Rating 8 - Good. 110 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 8 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alison

Liked: Cleanliness, amenities
Nice hotel Pleasant Off track from the town Traditional Comfortable
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gay

Liked: Cleanliness
Friendly staff comfy bed
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
A very clean room and excellent staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mr A

Liked: Cleanliness, staff & service, amenities
We were given a disabled room by the lift. Clean, great welcoming staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Have just returned home. Stayed three nights at this hotel and really enjoyed it. The room was very clean, the beds comfortable, the bathroom lovely and clean with super hot water for the shower. Breakfast was .very good, an excellent amount of choice. The staff very friendly and helpful. Would recommend this hotel to anyone wanting a relaxing stay. Also price really good for what you get.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good overnight stay at the Metropol

We enjoyed our overnight stay at the Metropol. The room was clean, fresh and comfy. We had a good nights sleep. The staff were great and the breakfast was very good, thank you.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location at a very good rate

A very pleasant stay. Old world French charm with friendly staff. The nights were a little warm without air conditioning, but the price was very fair being so close to downtown.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Very nice hotel, excellent friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel for a cheap price

Great hotel for money and great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Quaint and very nice hotel
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a lot of olde-world charm, the staff were very friendly, we could park outside easily. The area around the hotel wasn't the greatest but no worries and we could walk to shops and restaurants. We would not hesitate to stay there again
Stayed 2 nights in May 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and location.
Stayed 1 night in May 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay before returning to UK Abit tired but has everything you need Close to restaurants and bars Breakfast on expensive side but very nice
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, friendly staff at check in. Great location for train station and local amenities.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, hotel conveniently situated by Calais Ville train and bus stations. The fact this hotel allows pets to stay is great. A very nice stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the train station and walk-able to beach and restaurants
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Clean, 5 mins walk to restaurant area of city, secure parking.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
The check in was very quick and done by a lovely friendly lady who spoke excellent English. Parking was free of charge in the road outside the hotel with apparently a night porter to keep an eye on it. Our room was huge! Very comfy bed and a big shower with tons of hot water. Tea and coffee making stuff in the room. We didn’t have breakfast so can’t comment on that! When we checked out in the morning we learnt we had been the only ones in the hotel! Very friendly gentleman to check us out. Please stay here and help small independent hotels survive, rather than book a corporate one , and in our case it was cheaper too! Thank you for a lovely stay 😊
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely olde world atmosphere. Very clean and very polite staff.
Stayed 1 night in Oct 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service

Convenient budget hotel

It is a budget hotel but it did the whole 'budget hotel thing' well. Close to the bus and train stations, and the shopping area.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visit

We enjoyed our stay here. We come to Calais quite often and would stay here again.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great single room with super view of Lille.

Simple room in a great location opposite Lille Flandres railway station. Excellent value for money.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really good. There was a lovely charm about the hotel. The staff were lovely - very kind and helpful with the language. The location is great - just around the corner from the train station and very close to the city centre. All in all - and bearing in mind the price - really, really good.
Stayed 3 nights in Jun 2025