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Best Western Plus Okotoks Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Okotoks Inn & Suites

Lobby
Restaurant
Exterior
Microwave, coffee/tea maker
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
100 Southbank Road, Okotoks, AB, T1S0L3
  • Place, Seaman Stadium
    ‪18 min walk‬
  • Place, Stampede Park
    ‪36 min drive‬
  • Place, Scotiabank Saddledome
    ‪36 min drive‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Bedrooms, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Kitchen (Full Kitchen)

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Kitchenette

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

1 King Bed, Non-Smoking, Pillow Top Mattress, Queen Sofabed, Flat Screen Television, Microwave And Refrigerator, Full Breakfast

  • Sleeps 4

1 King Bed, Non-Smoking, Pillowtop Bed, Microwave And Refrigerator, 39 Inch Led Television, Twin Sofabed, Wi-Fi, Full Breakfast

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

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About this property

Best Western Plus Okotoks Inn & Suites

Hotel in Okotoks with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space. Housekeeping is available on request.
Best Western Plus Okotoks Inn & Suites offers 82 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 39-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Okotoks hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Okotoks Inn & Suites. During your stay, you'll be within walking distance of Seaman Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Seaman Stadium and 5 minutes from Altitude Art Gallery
  • Pets welcome for a fee (restrictions apply)
As a guest of Best Western Plus Okotoks Inn & Suites, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Free breakfast is available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. The business-friendly Best Western Plus Okotoks Inn & Suites also features a vending machine, concierge services, and a fireplace in the lobby. Self parking is free.

This Okotoks hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2014
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between noon and 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to November 30 2025 (dates subject to change):
  • Breakfast

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Okotoks
Best Western Plus Okotoks Inn
BEST WESTERN PLUS Okotoks Inn & Suites Alberta
Best Western Plus Okotoks Inn Suites
Plus Okotoks & Suites Okotoks
Best Western Plus Okotoks Inn & Suites Hotel
Best Western Plus Okotoks Inn & Suites Okotoks
Best Western Plus Okotoks Inn & Suites Hotel Okotoks

Best Western Plus Okotoks Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 926 reviews
Rating 8 - Good. 228 out of 926 reviews
Rating 6 - Okay. 89 out of 926 reviews
Rating 4 - Poor. 33 out of 926 reviews
Rating 2 - Terrible. 29 out of 926 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great location and the suites are nice and well maintained. On the downside, check in is at 4:00 and only one person was at the desk when we checked in around 4:30. When we left the hotel around 5:30 other guests were waiting to be checked in. It’s not inexpensive to stay here so first impression was not good. The gentleman that checked me in was very professional and apologized for the long wait time. I had previously checked in on line. My wife waited at the car while I was checking in and when I returned she said she was concerned something was wrong. As well, I was assured the room we were assigned had a walk in shower. It was a tub shower. The area where the microwave, fridge, coffee maker is located does not have any lighting. Why? These are minor inconveniences but when you pay a premium, you expect as advertised. I hope these observations are accepted as helpful hints. You asked.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was fairly full as we arrived quite late. To be expected so no problem with that.
Stayed 2 nights in Sep 2025

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The fan was on all night I also called front desk 2 times to get a extra blanket and no answer . Then when i hung up the phone kept rining and no one on the other end . I checked out a day early .
Stayed 3 nights in Sep 2025

10/10 Excellent

Jack

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
Stayed 2 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Raychelle

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The bed had stains on the bedding when we arrived. It was evident under the pillows that this was not changed. Breakfast was decent. They give you voucher on check in The rooms and facility was over priced for a best western plus. I could not see anything "plus " about this hotel. I had better experience with other best western plus locations. I would not go here again if not last resort.
Stayed 1 night in Sep 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and very generous in size. Lighting in bathroom was awful.
Stayed 1 night in Sep 2025

10/10 Excellent

Francie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to costco
Stayed 1 night in Sep 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes staff very friendly amazing place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond, St. Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Swimming pool was great. Friendly staff. Great breakfast. Would definately recommend staying here
Stayed 2 nights in Sep 2025

6/10 Okay

Honey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location of the hotel. The breakfasts were good and the breakfast staff was wonderful! The reception staff was very pleasant and welcoming. My room was located near the ice machine, which was quite loud through the night, releasing ice with a very loud crashing sound. My stay was from a Sunday to a Friday. There was a sign at the front desk stating that housekeeping would be every 2 days, which was fine. As I was leaving early every morning and not returning until quite late in the evening each day, I expected the room to be cleaned as indicated, but arrived home each night with the room having not been cleaned. After the second night I had to flag down a housekeeper in the hall for fresh towels. I finally had to mention to the front desk on Wednesday evening that my room had not been cleaned at all since I had arrived. The front desk staff brought towels to my room that night and promised that my room would be cleaned the next day, Thursday. When i arrived back at the hotel on Thursday night, the room had finally been cleaned. It is not that I am a messy guest - but fresh towels, clean bedding and emptying the garbages on the promised days was expected. Other than that - I was fine with staying at this location due to the convenience of where it was.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at night from traveling. Great location and gentleman at front desk was very nice and helpful. Room was clean and spacious, very nice breakfast as well
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Sep 2025

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot location wise. Room clean and comfortable..the elevator and hallways need up keep .. staff nice.
Stayed 1 night in Sep 2025

8/10 Good

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Business traveller
Liked: Amenities
It would be good to have a water dispenser in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and friendly staff
Stayed 2 nights in Sep 2025

4/10 Poor

Casey

Disliked: Staff & service
Only one towel set in the room booked for two people. Room was right outside the elevator so very noisy, property was not busy on a Tuesday night. Pillows were obnoxiously large horrible sleep. Forgot an item in room at check out was not allowed to go back into check, had to be a room cleaner? Not helpful at all. Would not stay again for that price. Disappointed overall
Stayed 1 night in Sep 2025

10/10 Excellent

Desiree

Stayed 3 nights in Sep 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. I excellent food.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Nice new hotel

Rooms were quite large and very quiet. Buffet breakfast was excellent. Staff was great. Pillows were awful!!! Bad sleep.
Stayed 4 nights in Sep 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice pool and slide. Pleasant desk staff. Not overly clean, second day cleanish.
Stayed 5 nights in Sep 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the beds were super comfortable. The staff was courteous and friendly too. We really enjoyed our stay.
Stayed 2 nights in Sep 2025