4/10 Poor
Julane
Travelled with partner
3 Aug 2025
There were no bellmen available to take our bags up the 20 steps to the entrance. The cabin on my cruise was bigger than this room. There was a man’s jacket hanging in the closet at check-in. The lobby and lobby bar were extremely nosy as everything echoes. Food selection at the bar was very limited. We hung a Do Not Disturb sign on the door yet housekeeping still banged on the door asking if we wanted service. There was loud power washing going on outside our window at 10:40 pm! I had called and texted several times asking to connect the one night with the Rocky Mountaineer so I didn’t have to change rooms. We confirmed at the front desk we didn’t want to move rooms unless they had a bigger one available yet our room keys were still deactivated after the first day. They apologized for all the issues and sent chocolates, wine and a food credit, but it didn’t make up for the lousy room. I would not stay here for free.
Julane
Stayed 1 night in Aug 2025





























