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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Front of property
Breakfast served
Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Place, Torre De Cali
    ‪2 min walk‬
  • Place, Bulevar del Río
    ‪8 min walk‬
  • Place, La Ermita Church
    ‪8 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Habitacion 2 Camas)

Room, 2 Queen Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Habitacion 2 Camas)

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Junior)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • 22 sq m
  • Sleeps 3

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • 42 sq m
  • Sleeps 3

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • 53 sq m
  • Sleeps 3

View all photos for Room

In-room safe, desk, blackout curtains, iron/ironing board

Room

  • 28 sq m
  • Sleeps 3

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About this property

Sonesta Hotel Cali

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Cali. During your stay, you're just a quick walk from Lugar a Dudas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 13 minutes by foot from Centenario Commercial Center and a 3-minute drive from Calima Gold Museum of the Bank of the Republic
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta Hotel Cali offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Sonesta Hotel Cali. Limited free parking is available on a first-come, first-served basis.

This 4-star Cali hotel is smoke free.

Guests are served a free English breakfast daily from 6 AM to 10 AM.
Restaurante Mango´s – This coffee shop only serves breakfast.
Restaurante Cook´s – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 85000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 85000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9363

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Camilo Agudelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was on point. The rooms were always super clean. Great amenities. Simply the best place to stay
Stayed 7 nights in Feb 2026

10/10 Excellent

Heidy

Stayed 9 nights in Feb 2026

10/10 Excellent

Lyza

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal , limpieza y servicio Buena ocupación
Stayed 3 nights in Feb 2026

8/10 Good

Shondell

Stayed 8 nights in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Reynaldo Lopez

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room had a weird musty smell at first (possibly from the AC not running in a while), but the staff corrected the issue promptly. The staff was professional and very attentive. Very Recommended
Stayed 5 nights in Nov 2025

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities
all the above
Stayed 3 nights in Jan 2026

10/10 Excellent

Luz

Staff
Stayed 11 nights in Dec 2025

10/10 Excellent

Ronald E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with very attentive service oriented staff. Wonderful experience!
Stayed 6 nights in Jan 2026

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bedrooms are very clean, staff is very respectful and courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and very helpful. Highly recommended.
Stayed 2 nights in Jan 2026

8/10 Good

Wendy Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Staff is the best capital Sonesta has
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy amables, Jesús en la recepción fue muy servicial, igualmente Daniel, Carlos, todos. El desayuno: excelente, bien presentado, todo fresco. El almuerzo, muy bueno, realmente todo estupendo; gracias por su atención!
Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

queen victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at Sonesta Hotel Cali. It’s a beautiful hotel and an excellent value for the money. From the moment I arrived, the staff greeted me with genuine smiles and made me feel welcomed—almost like family. Any time I needed something, it was provided quickly and happily. I was in Cali for five days, and staying here was honestly one of the highlights of my trip. My room was a spacious suite—clean, quiet, and very comfortable. The bed was perfect for me, and I especially loved relaxing each evening in the warm jacuzzi. The gym was more than sufficient for my needs (I used the treadmill and free weights). I also really appreciated the steam room—complete with eucalyptus leaves—which I enjoyed on three different nights. Such a lovely touch. Breakfast was included and excellent. The buffet offered a wide variety of choices, and as a vegan traveler I was happy to find plenty of fruit and a wonderful salad selection. I started each day feeling satisfied and energized. I also want to give special recognition to Carlos Mario Duarte leños, who was outstanding—polite, patient, and consistently helpful. He even greeted me by name whenever he saw me, which made me feel genuinely cared for as a guest. Congratulations to the Sonesta team—job very well done. ❤️
Stayed 5 nights in Dec 2025

10/10 Excellent

Kenneth, Bowie MD 20715

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, the best continental breakfast of any hotel I’ve stayed at. And well maintained rooms and property.
View from balcony
View from balcony
View from balcony
View from balcony
Stayed 16 nights in Nov 2025

10/10 Excellent

Ronald E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, nice rooms, professional staff, and good amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

GERSAIN

Liked: Cleanliness, staff & service, amenities
Excelent
Stayed 1 night in Dec 2025

10/10 Excellent

Jolima

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was very nice the food was delicius room sparkling and big I will stay again
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 4 nights in Nov 2025

10/10 Excellent

Melmarie

Stayed 1 night in Nov 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Staff and late check out
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 3 nights in Nov 2025